Step 1:

  • You must report the warranty issues to the customer support team. They are well-known to have handled plenty of problems faced by invaluable consumers around them.

  • Prior to getting in touch with them, filling out the form should be completed by providing the name, email, phone number, and comments.

Step 2:

  • Whether it is a return or exchange, the time period is identical, which is thirty days calculated from the date of purchase.

  • You have to adhere to a few rules and regulations during the return process, including keeping the items in new condition.

Step 3:

  • All returned products will be subjected to a 10% restocking fee. The pictures of the products need to be sent to the mentioned email ID for exchanges.

  • When you are dealing with issues with the products, just a picture and description of the problem are sufficient to help the manufacturer understand.

Tactile Turn Warranty Period:

  • Lifetime warranty

Tactile Turn Contact Information:

Email Support

[email protected]

Phone Number

+1-214-501-2189

Mon-Fri: 9am - 5pm(CT)

Contact Address

10503 Forest Ln., Suite 100,
Dallas, TX-75243,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Tactile Turn warranty hassle-free.

What is covered under the Tactile Turn Warranty?

Tactile Turn guarantees that all products will be devoid of any defects in materials and craftsmanship. During the warranty period, any defective products will either undergo repair or replacement by the manufacturer.

What is NOT covered under the Tactile Turn Warranty?

The warranty will not be applicable to products damaged due to abuse, misuse, or acts of God, and it never applies to products not used following the guidelines provided in the guidebooks.

Products of Tactile Turn:

Our claim assistance covers all Tactile Turn products, including:

Product name
Bolt Action Pens
Side Click Pens
Pencils
Slim Bolt Action Pens
Aluminium Bolt Action Pens

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Tactile Turn logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Tactile Turn.