• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Tactile Turn warranty claim assistance in one click!

3 Simple Steps for Tactile Turn Warranty Claim:

Step 1:

  • You must report the warranty issues to the customer support team. They are well-known to have handled plenty of problems faced by invaluable consumers around them.

  • Prior to getting in touch with them, filling out the form should be completed by providing the name, email, phone number, and comments.

Step 2:

  • Whether it is a return or exchange, the time period is identical, which is thirty days calculated from the date of purchase.

  • You have to adhere to a few rules and regulations during the return process, including keeping the items in new condition.

Step 3:

  • All returned products will be subjected to a 10% restocking fee. The pictures of the products need to be sent to the mentioned email ID for exchanges.

  • When you are dealing with issues with the products, just a picture and description of the problem are sufficient to help the manufacturer understand.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 9am - 5pm(CT)

Contact Address

10503 Forest Ln., Suite 100,
Dallas, TX-75243,

Useful Links:

What is covered under the Tactile Turn Warranty?

Tactile Turn guarantees that all products will be devoid of any defects in materials and craftsmanship. During the warranty period, any defective products will either undergo repair or replacement by the manufacturer.

  • Lifetime warranty

What is NOT covered under the Tactile Turn Warranty?

The warranty will not be applicable to products damaged due to abuse, misuse, or acts of God, and it never applies to products not used following the guidelines provided in the guidebooks.

About Tactile Turn

In 2012, Will founded Tactile Turn on the outskirts of Dallas, TX, driven by a sense of frustration. He was dismayed by the growing disconnection between consumers and the manufacturing process, as well as the increasing inaccessibility of high-quality, small-scale manufacturing. All of Tactile Turn's products continue to be meticulously hand-machined in Dallas, Texas, reflecting Will's unwavering commitment to crafting items built to last a lifetime. With a new 9,000ft² workshop equipped with state-of-the-art machinery, and a dedicated team of machinists working tirelessly Monday through Friday, Will's passion for creating enduring goods remains as strong as ever.

Products of Tactile Turn

Bolt Action Pens Side Click Pens Pencils Slim Bolt Action Pens Aluminium Bolt Action Pens

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Tactile Turn logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Tactile Turn.