You should not waste your time by going to other sections of the official website of S'well for warranty claims when customer service department members are ready to get those issues fixed.
They are well-prepared and trained to answer any kind of questions or comments that you have in your mind. Kindly opt for any preferred means of contact.
S'well opens the entrance gate for the products that are returned within thirty days from the date of purchase and in perfect and unused condition. The products are supposed to be returned in the original packaging.
In addition to this, the order number and reasons for the return must be attached to the packaging slip. S'well will never pay the return shipping costs.
The refund processing time may range from 7 to 10 business days from the date the items are delivered to the warehouse.
The authorized S’well retailer from whom you purchased the products will be accountable for all returns and exchanges.
During the warranty process, S'well may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting S'well, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Every product is guaranteed to be free from material and workmanship defects. Should any item be found defective under normal usage and care, it will be replaced at no cost with either the same item or one of equivalent or superior value.
Lifetime limited warranty
The warranty does not cover products damaged due to abuse, misuse, or unforeseeable events, nor does it apply to products that are not used in accordance with the guidelines provided in the guidebooks.
S'well believes that the act of purchasing a stunning reusable bottle or bowl can have a significant impact. Each S'well product bought contributes to the reduction of millions of plastic bottles and supports its commitment to donating millions of dollars to organizations aiding communities worldwide. S'well began with its iconic 17-ounce bottle, a triple-insulated marvel of industrial design that keeps beverages cold for 36 hours and hot for 18. Since then, they have diversified beyond bottles and hydration to include food containers, barware, and accessories, available in a variety of colors, prints, patterns, and textures.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of S'well logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of S'well.