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3 Simple Steps for Stokke Warranty Claim
Step 1:
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Register your product online to activate the extended warranty using the serial number and proof of purchase.
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If bought directly, it may already be registered, so check your account or confirmation email.
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For retailer purchases, complete registration with details like model name, color, and receipt; note that some products like PIPA car seats are registered separately.
Step 2:
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First contact the original retailer, as they can often arrange repair or replacement faster.
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If needed, submit a claim through customer support, which usually responds within 2 business days.
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Keep details ready such as receipt, serial number, product info, issue description, and address.
Step 3:
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Based on the issue, you may receive a replacement part, full product replacement, or repair.
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Approved warranty claims are handled at no cost for covered defects.
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Products bought from unauthorized resellers are not covered, so claims must be handled through the seller.
Stokke Warranty Period:
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Tripp Trapp Chair: 7-Year Extended Warranty (with registration)
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Stokke YOYO (chassis): 3-Year Extended Warranty (with registration)
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Stokke Sleepi Mini & Bed : 3-Year Extended Warranty (with registration)
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JetKids by Stokke BedBox, BackPack, Cloudsleeper: 2-Year warranty
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Stokke Limas Baby Carrier: standard warranty applies
Real Experiences with Stokke Warranty Claims:
Typical Processing Time: Most Stokke warranty claims are reviewed within 2–5 business days, with full resolution depending on parts availability or replacement timelines.
Reason for Common Delays: Delays usually happen due to missing registration, incomplete product details, or lack of proof of purchase and serial number.
Helpful Tip to make the claim easier: Make sure your product is registered in advance and keep your receipt, serial number, and clear photos of the issue ready before contacting support.
Required Documents for Your Stokke Warranty Claims:
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Proof of purchase
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Product serial number
Stokke Contact Information:
Contact Address
Stokke AS, Kipervikgata 13, 6003 Alesund, Norway
Useful Links:
What is covered under the Stokke Warranty?
These are covered under Stokke warranty:
- Manufacturing defects in materials and workmanship.
- Structural issues or faulty parts under normal use.
- Problems that occur despite proper usage and care.
- Eligible claims may receive repair, replacement parts, or full product replacement at no cost.
What is NOT covered under the Stokke Warranty?
These are not covered under Stokke warranty:
- Normal wear and tear over time.
- Accidental damage or misuse of the product.
- Improper assembly or unauthorized repairs.
- Products purchased from unauthorized sellers or second-hand marketplaces.
Stokke Warranty FAQs
How do I register my Stokke warranty?
You can complete Stokke warranty registration online by entering your product’s serial number, purchase details, and proof of purchase on the official website.
What is the Stokke warranty coverage?
The warranty covers manufacturing defects in materials and workmanship, provided the product is used under normal conditions.
Do I need to register for Stokke extended warranty?
Yes, you need to register your product to activate the extended warranty benefits.
What is Stokke guarantee registration?
Stokke guarantee registration is the process of submitting your product details and proof of purchase to activate warranty coverage.
Can I register my Stokke product after purchase?
Yes, you can register your product after purchase, but it is recommended to do it as soon as possible to ensure full warranty coverage.
How long is the Stokke warranty period?
The warranty period varies by product, but some items offer an extended warranty after registration.
What details are required for warranty registration?
You will need your serial number, purchase receipt, model name, and product details to complete registration.
Can I claim warranty without registration?
In some cases, a basic warranty may apply, but extended warranty benefits usually require registration.
What should I do if my Stokke product has a defect?
You should first contact the original retailer or reach out to customer support to start the claim process.
Is warranty valid for products bought from third-party sellers?
Warranty is usually valid only for products purchased from authorized retailers, not unauthorized resellers.
Products of Stokke:
Our complete claim assistance covers all Stokke products, including:
| Product name |
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| High Chairs |
| Tripp Trapp |
| Steps |
| Clikk |
| Nomi |
| Ezpz by Stokke |
| Strollers |
| YOYO |
| Xplory X |
| Beat |
| Crusi |
| Scoot |
| Trailz |
| Baby Bouncer & Swing |
| Stokke Yoga Bouncer |
| Nursery |
| Sleepi Mini |
| Sleepi Bed |
| Sleepi Dresser |
| Sleepi Changer |
| Sleepi Mattress |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Stokke logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Stokke.