3 Simple Steps for STIHL Warranty Claim

Step 1:

• In case of a defect, you can send the product to any authorized STIHL dealer along with proof of purchase like a sales invoice.

• They will inspect your product, define its eligibility for the STIHL warranty claim, and let you know about further proceedings and processes.

• Every product purchased from STIHL will be accompanied by a copy of the product instruction manual, which includes information on the STIHL Limited Warranty Policy. 

Step 2:

• STIHL does not provide you with account creation procedures. Instead, you can directly register your product by providing the necessary personal and product details.

• You can register your product and submit it electronically to STIHL Incorporated within 10 days of purchase. It is always recommended to have your product registered. However, It is not mandatory for a warranty service.

Step 3:

• Please use their contact form to get in touch with the support team of STIHL. You will have to provide all your basic details along with your detailed address including city, state, zip code, and email address.

• You will also have to select the topic, subject and category of your contact and provide a detailed description of it.

• In addition, they maintain various FAQ pages to educate you on most of the concerns you might have as a customer. There is also a page for you to download your product manuals.
  

STIHL Warranty Period:

• 3-month limited warranty on gasoline-powered top handle chain saw models and GS concrete cutter

• 2-year limited warranty pressure washers including the engine, pump, hoses, and pressure washer accessories when used for personal non-income producing household purposes

• 5-year limited warranty on gasoline powered walk behind mowers when used for personal non-income duties