3 Simple Steps for Coleman Warranty Claim:

Step 1:

  • Coleman offers a limited warranty for products they manufacture, and it's important to note that the duration of this limited warranty can vary depending on the specific product.

  • To commence the warranty claim process, kindly fill out the Product Registration Form, which contains essential fields requiring pertinent information about both you and your product. You must enroll your name, phone number, Email, residency address, model number and manufacture date of the product.

  • To know more about this kindly refer the terms and conditions of the limited warranty for your purchase.

Step 2:

  • It is essential that you have the original sales receipt and can provide documentation for both the purchase and delivery dates. Please be aware that when it comes to Coleman products acquired through retail and online channels, there are no allowances for amendments to the terms and conditions of the warranty.

  • It is trouble-free when you provide the category of the products, your first and last name, Email ID, contact number and residing details on the Warranty Claim Form. You ought to give the model number of the product that you have bought.

  • Please refrain from returning products to The Coleman Company without the appropriate authorization. Ensure that products are securely packaged and shipped with insurance via UPS, FedEx Ground, or Parcel Post.

Step 3:

  • The Coleman products has an experienced and skilled team to clear the doubts that you have regarding Limited Lifetime Guarantee or Warranty. You can contact them to rectify your problems by filling up the contact form.

  • The crew members are ready to offer parts, repair or replace your product unless there are defects in materials or workmanship during the limited warranty period.

  • During the warranty process, Coleman may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number

+1-800-835-3278

Mon-Fri: 9am - 5pm(E.T)

Contact Address

The Coleman Company, Inc.,
Attn: Returns Dept,
3600 North Hydraulic,
Wichita, KS 67219.

Chat or Submit a Claim

If you have trouble contacting Coleman, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Coleman Warranty?

The Limited Lifetime Guarantee remains in effect for the original end-user purchaser for the longer of two periods: either from the date of purchase by the original end-user purchaser or from the date of delivery to the original end-user purchaser, throughout the duration of the specified limited warranty period. To avail of warranty services, you must provide both proof of purchase and proof of the delivery date if it differs from your date of purchase.

  • 1 year Warranty for Coolers, Tents, Canopies and Shelters

  • 3 year warranty for lighting products

  • 5 year Warranty for Sleeping Bags

What is NOT covered under the Coleman Warranty?

There are certain limitations to the warranty policy. Normal wear & tear, Dents & scratches, Fading & paint chips, Accidental damage (like a dropped product), Product misuse & improper care, Cleaning related issues, and Accessories sold separately (e.g., straws and brushes) will not be covered under this policy. The policy does not provide monetary compensation, and the guarantee is non-transferable to any third party beyond the original purchaser.

About Coleman

The Coleman Company, Inc., an American brand renowned for outdoor recreational products, particularly camping equipment, now calls Chicago home for its new headquarters, while also maintaining operational facilities in Wichita, Kansas, and Texas. Their expertise lies in the production of portable stoves, lanterns, coolers, sleeping bags, camp chairs, and various types of shelters. The company's origins trace back to its founder, William Coffin Coleman, who commenced his journey by selling gasoline pressure lamps in Wichita, Kansas, back in 1902. Coleman extends its offerings to include ATVs and mini bikes under the Coleman Powersports brand.

Products of Coleman

Coolers Lunch Boxes Tents Canopies Shelters

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Coleman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Coleman.