Step 1:

  • To commence the Coleman warranty claim process, kindly fill out the product registration form, which contains information about both you and your product.

  • You must enroll your name, phone number, Email, residency address, model number and manufacture date of the product.

  • To know more about this kindly refer the terms and conditions of the limited warranty for your purchase.

Step 2:

  • It is essential that you have the original sales receipt and can provide documentation for both the purchase and delivery dates.

  • Please be aware that when it comes to Coleman products acquired through retail and online channels, there are no allowances for amendments to the terms and conditions of the warranty.

  • It is trouble-free when you provide the category of the products, your first and last name, Email ID, contact number and residing details on the Warranty Claim Form.

  • You ought to give the model number of the product that you have bought.

  • Please refrain from returning products to The Coleman Company without the appropriate authorization.

  • Ensure that products are securely packaged and shipped with insurance via UPS, FedEx Ground, or Parcel Post.

Step 3:

  • The Coleman products has an experienced and skilled team to clear the doubts that you have regarding Limited Lifetime Guarantee.

  • You can contact them to rectify your problems by filling up the contact form.

  • Coleman is ready to offer parts, repair or replace your product if there are flaws in materials or workmanship during the limited warranty period.

  • During the warranty process, Coleman may provide you with one of the following solutions: a warranty replacement or warranty service during the warranty period. The warranty period is 1, 3, or 5 years.

Coleman Warranty Period:

  • Coleman provides a 1-year warranty for coolers, tents, canopies, and shelters; a 3-year warranty for lighting products; a 5-year warranty for sleeping bags; and a lifetime warranty on drinkware

Coleman Contact Information:

Phone Number

+1-800-835-3278

Mon-Fri: 9am - 5pm (ET)

Contact Address

The Coleman Company, Inc.,
Attn: Returns Dept,
3600 North Hydraulic,
Wichita, KS 67219.

Chat or Submit a Claim

If you are having trouble contacting Coleman, submit a claim here.

What is covered under the Coleman Warranty?

Coleman limited lifetime guarantee applies to:

  • The original end-user purchaser
  • Claims with valid proof of purchase

What is NOT covered under the Coleman Warranty?

Coleman limited lifetime guarantee excludes:

  • Monetary compensation
  • Subsequent owner
  • Normal wear and tear
  • Dents, scratches, fading, or paint chips
  • Issues related to cleaning and accessories sold separately

Products of Coleman:

Our claim assistance covers all Coleman products, including:

Product name
Coolers
Coleman Pro Soft Cooler 16-Can
Coleman Now 20-Can Backpack Cooler
Coleman Pro 17-Quart Hard Cooler
Classic Series 52-Quart Hard Cooler
Tents
PEAK 4-Person Dome Tent​
6-Person Skydom Camping Tent
4-Person Dark Room Skydome Camping Tent
Sundome 6-Person Camping Tent
Montana 8-Person Tent
Sleeping Bags
Flatlands 30°F Sleeping Bag
Airbed Cot - Queen
Converta Cot
Trailhead Easy Step Cot
Sun Ridge Sleeping Bag
Comfort Smart Deluxe Cot
Lanterns
Flashlights
Headlamps

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Coleman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Coleman.