The simplest method for initiating a York warranty claim is to register your product's details Product Registration, including the model and serial numbers, either on your dealer invoice or by locating them on the unit itself.
You are required to provide the product's serial number, installation date, and general client information. Additionally, you may choose to include the dealer's name if you happen to recall it, though this is purely optional.
To access the comprehensive list of product warranties, simply click on the Warranty Information. Extended warranties are also available for eligible units.
During the warranty process, York may provide you with one of the following solutions: a warranty replacement or warranty service during the warranty period. The warranty period ranges from 5 or 10 years.
For YORK residential products, it is important to register your warranty online within 90 days to ensure you receive the full coverage. Otherwise, the warranties may revert to shorter durations.
Their warranties are backed by leading factories, ensuring that any necessary repairs are carried out by the company that designed your systems, not by third parties.
Throughout the entire process, from purchase to servicing, a dedicated team of customer service experts will provide guidance and support in the selection, servicing, and maintenance of your YORK home comfort system.
Whenever you encounter difficulties with the products, such as equipment issues, seek product information, or simply have questions about your York warranty claim, the team is ready to assist you.
Please provide your name, email, phone number, and zip code in the Contact Form. The form also includes an option for specifying the most convenient time for contact, as well as a separate section where you can enter your comments about the product.
York offers a 5-year limited warranty for thermostats and controls, a 10-year limited warranty for compressors and electric heat exchangers, and a 10-year parts limited warranty for air handlers, indoor coils, air conditioners, heat pumps, and furnaces
Johnson Controls,
5757 N. Green Bay Avenue,
P.O. Box 591,
Milwaukee, WI 53201.
If you are having trouble contacting York, submit a claim here.
York warranty applies to:
York warranty will not be applicable for:
Our claim assistance covers all York products, including:
| Product name |
|---|
| Air Handlers |
| JHE Single-Piece Multi-Speed Air Handler |
| JME Modular Multi-Speed Air Handler |
| AVC High Efficiency Variable Speed Air Handler |
| JMET Modular Multi Speed Air Handler |
| Heat Pumps |
| HMH7 18 SEER Horizontal Discharge Heat Pump |
| YEE 14 SEER Single Stage Heat Pump |
| YH5 15.2 SEER2 2-Stage Heat Pump |
| YH2E 14.3 SEER2 Single-Stage Heat Pump |
| Furnaces |
| Y82E AFUE Two Stage Furnace |
| Y92E AFUE Two Stage Furnace |
| TM9V AFUE Two Stage Variable Speed Furnace |
| YPLC AFUE Modulating Gas Furnace |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of York logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of York.