No product registration procedure is followed by Steinway & Sons as the customer support team is ready to have your back regarding warranty claims or general queries.
You will have to get in touch with the customer support team via email or phone number. However, the two modes of contact are convenient.
Steinway & Sons will not be held responsible for incidental and consequential damages, lost profits, or damages arising from lost data or business interruption.
Only authorized Steinway Showrooms offer new Steinway, Boston, or Essex pianos for sale, as well as Certified Pre-Owned (CPO) Steinway pianos.
Kindly input your details above to discover the nearest location where Steinway pianos are available.
When you find it difficult to claim the warranty, don't go anywhere other than contacting the 24/7 customer service team of Warranty Valet.
5-year warranty
One Steinway Place,
Astoria, New York-11105,
USA.
Let Warranty Valet assist you in claiming Steinway & Sons warranty hassle-free.
Steinway & Sons guarantees that all products will be devoid of defects in materials and craftsmanship. Should any defects arise during the warranty period, affected products will either undergo replacement or repair.
The warranty will not cover products damaged as a result of abuse, misuse, or acts of God. It also excludes products that are not used in accordance with the guidelines outlined in the manuals.
Our claim assistance covers all Steinway & Sons products, including:
| Product name |
|---|
| Model D |
| Model B |
| Model S |
| Model M |
| Spirio |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Steinway & Sons logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Steinway & Sons.