• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Steinway & Sons warranty claim assistance in one click!

3 Simple Steps for Steinway & Sons Warranty Claim:

Step 1:

  • No product registration procedure is followed by Steinway & Sons as the customer support team is ready to have your back regarding warranty claims or general queries.

  • You will have to get in touch with the customer support team via email or phone number. However, the two modes of contact are convenient.

Step 2:

  • Steinway & Sons will not be held responsible for incidental and consequential damages, lost profits, or damages arising from lost data or business interruption.

  • Only authorized Steinway Showrooms offer new Steinway, Boston, or Essex pianos for sale, as well as Certified Pre-Owned (CPO) Steinway pianos.

Step 3:

  • Kindly input your details above to discover the nearest location where Steinway pianos are available. 

  • When you find it difficult to claim the warranty, don't go anywhere other than contacting the 24/7 customer service team of Warranty Valet.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number


Place a call to get more support for warranty claim

Contact Address

One Steinway Place,
Astoria, New York-11105,

Useful Links:

What is covered under the Steinway & Sons Warranty?

Steinway & Sons guarantees that all products will be devoid of defects in materials and craftsmanship. Should any defects arise during the warranty period, affected products will either undergo replacement or repair.

  • 5-year warranty

What is NOT covered under the Steinway & Sons Warranty?

The warranty will not cover products damaged as a result of abuse, misuse, or acts of God. It also excludes products that are not used in accordance with the guidelines outlined in the manuals.

About Steinway & Sons

In 1853, Steinway & Sons was established by German immigrant Henry Engelhard Steinway in a Manhattan loft situated on Varick Street. In the subsequent thirty years, Henry and his sons revolutionized the piano, crafting each instrument individually with techniques passed down through generations from master to apprentice. The Steinway quickly became the preferred choice for around ninety-seven percent of concertizing artists, who endorsed the instrument without compensation. Known for its enduring quality, the Steinway is regarded as an investment in the legacy of future generations for its owners.

Products of Steinway & Sons

Model D Model B Model S Model M Spirio

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Steinway & Sons logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Steinway & Sons.