3 Simple Steps for Steelcase Furniture Warranty Claim

Step 1:

  • To initiate the Steel case warranty, you can reach out to customer support via the form, where you can submit your concern.

  • The form needs you to fill out your name, email address, phone number, country, city, and description of the issues in the box.

Step 2:

  • Steelcase stands committed to addressing any product, part, or component that fails under normal use by offering either repairs or replacements with comparable products, at no cost to the customer, as determined by Steelcase.

  • Replacement parts are protected for a duration of 2 years or the remaining period of the original warranty, depending on which is greater.

Step 3:

  • Steelcase will pass along any warranties received for other manufacturers' branded products. Lastly, products purchased from third parties are not covered under this warranty.

  • You can also find store details and contact information for locations in various countries.

Steelcase Furniture Warranty Period:

  • 1, 2, 3, 5, and 12-year limited lifetime warranty.

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Steelcase Furniture Contact Information:

Email Support

[email protected]

Phone Number

+1-616-247-2710

Contact Address

901 44th Street SE,
Grand Rapids, Michigan-49508,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Steelcase Furniture warranty hassle-free.

What is covered under the Steelcase Furniture Warranty?

Steel case Warranty policy applies to:

  • Steelcase Branded Products delivered in the Americas, including the United States, Canada, Mexico, Latin America, and the Caribbean.
  • The warranty is non-transferable and begins from the delivery date to the original end-user customer.
  • The end-user customer refers to the ultimate purchaser of the product from Steelcase or a Steelcase authorized reseller for personal use, not for resale, remarketing, or distribution purposes.
  • In case of failure under normal use, Steelcase will, at its discretion, repair or replace the defective product, part, or component with a comparable one.

What is NOT covered under the Steelcase Furniture Warranty?

Steel case Warranty does noy Apply to:

  • Products purchased from unauthorized resellers or through unauthorized channels.
  • Products that have been modified, repaired, or altered by anyone other than Steelcase or an authorized service provider.
  • Damage caused by misuse, accidents, negligence, or improper handling.
  • Products that have exceeded the normal expected lifespan or are subject to abnormal wear and tear.
  • Products used for commercial purposes outside of personal use, resale, or distribution.
  • Any failure resulting from improper maintenance or installation.

Products of Steelcase Furniture:

Our claim assistance covers all Steelcase Furniture products, including:

Product name
Office Chairs
Sofas
Lounge Chairs
Desks
Lounge Chairs

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Steelcase Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Steelcase Furniture.