Steelcase Furniture has not followed product registration so far. The customer support team is the ultimate destination for warranty claims. Scrolling down allows you to look at the form.
The form needs you to fill out your name, email address, phone number, country, city, and description of the issues in the box.
Steelcase stands committed to addressing any product, part, or component that fails under normal use by offering either repairs or replacements with comparable products, at no cost to the customer, as determined by Steelcase.
Replacement parts are protected for a duration of 2 years or the remaining period of the original warranty, depending on which is greater.
Steelcase will pass along any warranties received for other manufacturers' branded products. Lastly, products purchased from third parties are not covered under this warranty.
Additionally, variations in surface materials, natural aging in materials like wood or leather, and products manufactured with non-standard platforms or materials are not covered.
1, 2, 3, 5, and 12-year limited lifetime warranty
For further info, Kindly Get in touch with Steelcase Furniture via this email.
[email protected]901 44th Street SE,
Grand Rapids, Michigan-49508,
USA.
If you have trouble contacting Steelcase Furniture, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Steelcase Inc. assures that Steelcase®, Coalesse®, and Turnstone® brand products are devoid of defects in materials and workmanship for the expected normal lifespan of the product, except where specified otherwise. This warranty applies to Steelcase Branded Products delivered in the Americas, including the United States, Canada, Mexico, Latin America, and the Caribbean. It is non-transferable and commences from the delivery date to the original end-user customer, which refers to the ultimate purchaser of a product from Steelcase or a Steelcase authorized reseller for personal use and not for resale, remarketing, or distribution purposes. In the event of any failure under normal use, Steelcase will, at its discretion and free of charge (for materials and components), repair or replace any product, part, or component with a comparable product.
The warranty does not cover instances of normal wear and tear, failure to adhere to published Steelcase or manufacturer instructions and guidelines regarding product application, installation, reconfiguration, or maintenance, as well as cases of abuse, misuse, or accidents, such as using the product in unsuitable environments or conditions. It also excludes alterations or modifications to the product, the use of unauthorized non-Steelcase components in place of Steelcase components in integrated product solutions, and consumables such as batteries or bulbs/lamps.
Our claim assistance covers all Steelcase Furniture products, including:
| Product name |
|---|
| Office Chairs |
| Sofas |
| Lounge Chairs |
| Desks |
| Lounge Chairs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Steelcase Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Steelcase Furniture.