The dealer or retailer who sold the products to you will determine the warranty coverage and qualification of the product for replacement or repair in the case of the warranty claim.
The complete product number, FO number, and manufacture date need to be submitted in case you missed the manufacturing label of the products covered by the warranty.
Besides this information, the issue should be explained in detail, and an image that clearly illustrates the product and issue must be provided.
You are going to provide some additional information along with the details that you have provided during the warranty claim for product registration.
As soon as you scroll down, the form begins with the personal details. The product information section encompasses type, numbers, purchase date, and product line with a few required data.
This warranty grants the purchaser certain legal rights; nevertheless, additional rights may be applicable, which can vary from one state to another.
You have four methods to get in touch with the customer service team: visiting the office, by phone, by email, or by calling a salesperson. However, all methods are easily accessible.
During the warranty process, Herman Miller may provide you with one of the following solutions: either a warranty replacement or warranty service. The warranty period may be 1, 2, 3, 5, 10, or 12 years.
1,2,3,5, 10, and 12-year warranty
855 East Main Ave, PO Box 302,
Zeeland, MI-49464,
USA.
If you have trouble contacting Herman Miller, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Herman Miller assures that its products, along with those offered by its subsidiaries, are free from material and workmanship defects, irrespective of the number of shifts they endure, for the specified warranty periods. This warranty applies globally to the sale of Herman Miller products. It applies solely to original purchasers acquiring new products from Herman Miller, its subsidiaries, or authorized resellers. Proper usage according to Herman Miller’s instructions, along with installation and maintenance by a Herman Miller factory-trained technician or authorized dealer installer, is necessary for warranty coverage extension. The limited warranty exclusively encompasses products, components, and repair work provided by Herman Miller's authorized dealers.
Herman Miller's warranty does not cover natural variations in wood grain or figure, character marks, changes in surface finishes due to aging or exposure to light, marks in leather, veins, voids, or cracks in stone, normal wear and tear, pilling of textiles, color, grain, or texture variations in natural materials, colorfastness of textiles or surface finishes, damage from rubber or similar compounds, sharp objects, or writing instruments on veneer surfaces, changes in motor or mechanism decibel levels in height-adjustable products, damage or marking from sharp or foreign objects, and discoloration of textiles and surfaces from soiling, stains, or dye transfer, including from denim.
Our claim assistance covers all Herman Miller products, including:
| Product name |
|---|
| Benches |
| Office Chairs |
| Desks |
| Tables |
| Side Chairs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Herman Miller logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Herman Miller.