Only the original owner is eligible to claim the warranty as per the warranty terms and conditions outlined. You are able to contact the experienced and talented customer service team.
You can get the response within 1 or 2 days. Below the contact details, you will find a form with fewer fields than the registration form, to be submitted.
Browsing their website offers you access to the warranty details for your water heater. State Water Heaters are protected by a limited warranty.
In case of a glass-lined tank leak in this water heater, State Water Heaters is committed to offering the original owner a replacement unit of the equivalent size and the most up-to-date model available.
You will get replacement parts for any component that fails to operate. Consumable maintenance parts like sacrificial anode rods are exempted from the warranty scheme.
Registration of your product is the one way for all destinations. It has numerous perks such as ownership verification during insurance claims, service, and technical assistance.
Your model and serial number, type, and date of installation, name of the installer, and his company name, and personal information with email and phone number are important.
During the warranty process, State Water Heaters may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The parts have a 1-year warranty, while combination boilers have a 10-year limited warranty.
1-Year Limited Warranty on Parts
10-Year Limited Warranty on Combination Boilers
500 Tennessee Waltz Parkway,
Ashland City, TN-37015,
USA.
If you are having trouble contacting State Water Heaters, submit a claim here.
State water heaters warranty is applicable under the following conditions:
State water heaters warranty becomes void for the following:
Our claim assistance covers all State Water Heaters products, including:
Product name |
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Gas Tanks |
Electric Tanks |
Heat Pumps |
Combi Boilers |
Pump Tanks |
State Custom Storage Tanks |
Expansion Tanks |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of State Water Heaters logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of State Water Heaters.