Step 1:

  • Register your products by providing your name, email, phone, name of the company, residential address, model, serial number, installer's name, and installation date. There's a generous comment box available for you to comment on issues related to the products.

  • Otherwise, our warranty valet team is ready to relieve you of the burden of claiming your warranty. Hand over the job to us, and we will take care of the rest.

Step 2:

  • Moreover, Hubbell Heaters provides rental services, but you need to make a request similar to the one you use when registering your products.

  • Take a look at the extensive array of digital materials that are currently accessible in their resource center. Financing for their products is provided in the financial section which is on their website.

Step 3:

  • Customer support has stretched its hand into sales assistance, tech support, training center, and terms and conditions. The technical support will be active during weekdays.

  • By clicking the "Booster Support" feature on the Hubbell Heaters website, you can locate a sales or service representative in your area.

  • During the warranty process, Hubbell Heaters may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Hubbell Heaters have a 30-day limited warranty on replacement parts, a 1-year limited warranty on electrical components, or a 5-year limited warranty on heated chambers.

Hubbell Heaters Warranty Period:

  • 30-day limited warranty on replacement parts

  • 1-year limited warranty on electrical components

  • 5-year limited warranty on the heating chamber

Hubbell Heaters Contact Information:

Email Support

For further info, Kindly Get in touch with Hubbell Heaters via this email.

[email protected]

Phone Number

+1-203-583-4460

Mon-Fri: 8am - 5pm (EST)

Contact Address

45 Seymour Street, P.O. Box 288,
Stratford, CT-06615,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Hubbell Heaters, submit a claim here.

What is covered under the Hubbell Heaters Warranty?

Hubbell Heaters warrants that the products and their components, as produced by Hubbell (referred to as the "Product"), are free from defects in materials and workmanship when used under standard conditions and serviced for the duration specified. This period starts from the installation date, provided it is installed by a licensed electrician and plumber (with specific proof required) and maintained according to Hubbell's written instructions.

What is NOT covered under the Hubbell Heaters Warranty?

The warranty will not cover Product failures resulting from liming, sediment buildup, chemical corrosion, chlorine corrosion, or freezing. It also excludes temperature setting adjustments, pressure-reducing valve adjustments, resets, and plumbing leaks. Misuse, tampering, misapplication, accidental damage, improper installation, or the application of incorrect voltage are not covered. Costs related to shipping, delivery, handling, or administrative charges are not included. The warranty does not cover product failures resulting from lightning, floods, or any other natural or man-made disasters, and it excludes any associated labor charges.

Products of Hubbell Heaters:

Our claim assistance covers all Hubbell Heaters products, including:

Product name
Heat Pumps
Water Heaters
Heat Exchanger or Burner
Shipboard Electric Water Heater
ASME Packaged Electric Water Heater
Small Capacity Indirect Fired Water Heater Supplier

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hubbell Heaters logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hubbell Heaters.