3 Simple Steps for Bradford White Warranty Claim:

Step 1:

  • Bradford White has two warranty registration methods named the warranty center for residential and commercial customers. You cannot proceed further unless you provide the serial number of the product.

  • Below the warranty registration boxes, several answers to frequently asked questions have been provided for clients in need of immediate solutions to their product-related issues.

Step 2:

  • The products manufactured by Bradford White are authorized for sale exclusively through approved Bradford White representatives and wholesale distributors to qualified installers. Unauthorized sellers, such as other parties and websites, have no permission to market these products.

  • Bradford White refrains from offering its endorsement, recommendations, or any declarations or assurances related to items produced by third-party manufacturers or distributed by unauthorized vendors, including websites.

  • This policy applies to all content, materials, or information discovered on or obtainable from external websites as well.

Step 3:

  • To resolve your product issues, contact nearby plumbing professionals, as troubleshooting is consulted with plumbing experts by the technical support team.

  • If you're considering the installation of a Bradford White water heater or have inquiries about pricing and product availability, please get in touch with a local plumbing professional who specializes in selling and installing Bradford White products. They will be well-equipped to assist you.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number



Contact Address

725 Talamore Drive,
Ambler, PA-19002,

What is covered under the Bradford White Warranty?

The warranty provides coverage for both the glass-lined tank and its component parts, safeguarding against leaks or other malfunctions stemming from material and workmanship defects. The warranty coverage applies not only to the initial purchaser but also to any subsequent owner(s) as long as the water heater remains installed in its original location within the United States. Using the residential product for purposes other than its intended application will reduce the warranty period.

  • 6-year limited parts warranty for indirect-fired water heaters

  • 1 to 10-year limited tank warranty for residential water heaters

What is NOT covered under the Bradford White Warranty?

The limited warranty excludes coverage for various factors, including leakage or malfunctions resulting from excessive use, specifically nonresidential use. It also does not cover defective installations, which include any installations in violation of state or local plumbing, housing, or building codes, those lacking a certified temperature and pressure relief valve, or those carried out against the provided unit instructions. Adverse local conditions, like sediment or lime buildup in the tank or exposure to corrosive elements in the atmosphere, are not covered. Misuse, which encompasses improper operation and maintenance contrary to the unit's provided instructions, removal of the magnesium anode, modification or addition of non-approved components, use of fuels or settings not in line with the rating plate, or any accidental or external damage, is not covered either. Furthermore, the warranty does not extend to issues related to noise, taste, odors, discoloration, or rusty water produced by the unit. It does not cover incidental property damage, loss of use, inconvenience, or any other incidental or consequential costs. Any expenses linked to the replacement and/or repair of the unit, including freight, shipping, delivery charges, as well as removal, installation, or re-installation costs, are not included in the warranty coverage. The warranty does not include the cost of materials or any necessary permits for installation, re-installation, or repair, and it does not cover the charges associated with returning the defective product or component part to the manufacturer.

About Bradford White

Bradford White, as an American company, operates its manufacturing facilities within the United States of America. The products crafted by Bradford White are manufactured in the United States, incorporating top-quality raw materials and components sourced from various parts of the world, all of which contribute to delivering exceptional quality and value to its clientele. Bradford White epitomizes the strength and quality associated with American products. The company produces a comprehensive range of water heaters, encompassing both natural gas and electric models, with options for high-efficiency heat pump models and propane variants.

Products of Bradford White

Indirect Water Heaters Gas Water Heaters Electric Water Heaters Boilers Volume Water Heaters

Melissa Clifford

Warranty Claim Specialist

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