Bradford White has two warranty registration methods named the warranty center for residential and commercial customers. You cannot proceed further unless you provide the serial number of the product.
Below the warranty registration boxes, several answers to frequently asked questions have been provided for clients in need of immediate solutions to their product-related issues.
The water heaters manufactured by Bradford White are authorized for sale exclusively through approved Bradford White representatives and wholesale distributors to qualified installers. Unauthorized sellers, such as other parties and websites, have no permission to market these products.
Bradford White refrains from offering its endorsement, recommendations, or any declarations or assurances related to items produced by third-party manufacturers or distributed by unauthorized vendors, including websites.
This policy applies to all content, materials, or information discovered on or obtainable from external websites as well.
To resolve your product issues, contact nearby plumbing professionals, as troubleshooting is consulted with plumbing experts by the technical support team.
If you're considering the installation of a Bradford White water heater or have inquiries about pricing and product availability, please get in touch with a local plumbing professional who specializes in selling and installing Bradford White products. They will be well-equipped to assist you.
During the warranty process, Bradford White may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has its own warranty period.
6-year limited parts warranty for indirect-fired water heaters
1 to 10-year limited tank warranty for residential water heaters
For further info, Kindly Get in touch with Bradford White via this email.
[email protected]725 Talamore Drive,
Ambler, PA-19002,
USA.
If you are having trouble contacting Bradford White, submit a claim here.
The Bradford White warranty for the water heater provides coverage for both the glass-lined tank and its component parts, safeguarding against leaks or other malfunctions stemming from material and workmanship defects. The warranty coverage applies not only to the initial purchaser but also to any subsequent owner(s) as long as the water heater remains installed in its original location within the United States. Using the residential product for purposes other than its intended application will reduce the warranty period.
The Bradford White limited warranty for the water heater excludes coverage for various factors, including leakage or malfunctions resulting from excessive use, specifically nonresidential use. It also does not cover defective installations, which include any installations in violation of state or local plumbing, housing, or building codes, those lacking a certified temperature and pressure relief valve, or those carried out against the provided unit instructions. Adverse local conditions, like sediment or lime buildup in the tank or exposure to corrosive elements in the atmosphere, are not covered. Misuse, which encompasses improper operation and maintenance contrary to the unit's provided instructions, removal of the magnesium anode, modification or addition of non-approved components, use of fuels or settings not in line with the rating plate, or any accidental or external damage, is not covered either. Furthermore, the warranty does not extend to issues related to noise, taste, odors, discoloration, or rusty water produced by the unit. It does not cover incidental property damage, loss of use, inconvenience, or any other incidental or consequential costs. Any expenses linked to the replacement and/or repair of the unit, including freight, shipping, delivery charges, as well as removal, installation, or re-installation costs, are not included in the warranty coverage. The warranty does not include the cost of materials or any necessary permits for installation, re-installation, or repair, and it does not cover the charges associated with returning the defective product or component part to the manufacturer.
Our claim assistance covers all Bradford White products, including:
| Product name |
|---|
| Indirect Water Heaters |
| Gas Water Heaters |
| Electric Water Heaters |
| Boilers |
| Volume Water Heaters |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bradford White logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bradford White.