Step 1:

  • Bradford White offers two warranty registration methods: one for residential customers and one for commercial customers. To initiate a warranty claim, you must first register your product. Please ensure you provide the serial number of your product, as it is required to proceed.

  • Below the warranty registration boxes, several answers to frequently asked questions have been provided for clients in need of immediate solutions to their product-related issues.

Step 2:

  • The water heaters manufactured by Bradford White are authorized for sale exclusively through approved Bradford White representatives and wholesale distributors to qualified installers. Unauthorized sellers, such as other parties and websites, have no permission to market these products.

  • Bradford White refrains from offering its endorsement, recommendations, or any declarations or assurances related to items produced by third-party manufacturers or distributed by unauthorized vendors, including websites.

  • This policy applies to all content, materials, or information discovered on or obtainable from external websites as well.

Step 3:

  • To resolve your product issues, contact nearby plumbing professionals, as troubleshooting is consulted with plumbing experts by the technical support team.

  • If you're considering the installation of a Bradford White water heater or have inquiries about pricing and product availability, please get in touch with a local plumbing professional who specializes in selling and installing Bradford White products. They will be well-equipped to assist you.

  • During the warranty process, Bradford White may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has its own warranty period.

Bradford White Warranty Period:

  • 6-year limited parts warranty for indirect-fired water heaters

  • 1 to 10-year limited tank warranty for residential water heaters

Bradford White Contact Information:

Email Support

[email protected]

Phone Number

+1-800-531-2111

24/7 Available

Contact Address

725 Talamore Drive,
Ambler, PA-19002,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Bradford White warranty hassle-free.

What is covered under the Bradford White Warranty?

Bradford White warranty policy applies to:

  • Bradford White warranty covers the glass-lined tank and component parts.
  • Protects against leaks or malfunctions from material and workmanship defects.
  • Applies to both the initial purchaser and subsequent owners.
  • Coverage is valid as long as the water heater remains in its original location within the United States.
  • Using the product for purposes other than its intended application reduces the warranty period.

What is NOT covered under the Bradford White Warranty?

Bradford White warranty does not apply to:

  • Excludes coverage for leakage or malfunctions due to excessive use or nonresidential use.
  • Does not cover defective installations or violations of state/local plumbing/building codes.
  • Not applicable to adverse local conditions like sediment or lime buildup or corrosive exposure.
  • Misuse, improper operation, maintenance, or unauthorized modifications are not covered.
  • Does not cover issues related to noise, taste, odors, discoloration, or rusty water.
  • Excludes incidental property damage, loss of use, inconvenience, or other incidental/consequential costs.
  • Costs related to replacement, repair, shipping, installation, re-installation, materials, permits, and returns are not covered.

Products of Bradford White:

Our claim assistance covers all Bradford White products, including:

Product name
Indirect Water Heaters
Gas Water Heaters
Electric Water Heaters
Boilers
Volume Water Heaters

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bradford White logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bradford White.