If you have found any defects in your products, then you are eligible to submit a Stanley warranty claim warranty claim in the Warranty Form. Throughout this procedure, please choose the option that best aligns with your requirements and ensure that you complete all the necessary fields. Your claim can only be processed once you've submitted the images (with the bottom of your product); otherwise, it won't be possible.
The identical procedure should be adhered to for order errors and shipping claims. It's essential that the images are in JPG, PNG, or GIF formats and that their total size does not surpass 20 Mb for all attachments combined.
Please submit your inquiry using the ticket form. Your email address, subject, proof of purchase, and type of inquiry, after giving a description and attaching a file you can submit your Stanley 1913 warranty claim form. Stanley 1913 is facing higher-than-normal volumes, so there may be delayed responses.
They allow returns for items bought from the Stanley website within a period of thirty (30) days. The items must be in unused, undamaged condition, not customized, and returned in their original packaging to be eligible for the return. Your order number and Email ID are needed.
You may have general inquiries or questions about pending orders including ETAs, cancels, changes, returns, and refunds. For all these, the Support Team will help and rectify your issues.
Kindly fill out all the fields, providing a comprehensive description of your requirements, and include any relevant order or ticket numbers for reference.
Stanley offers lifetime warranty on all products
For further info, Kindly Get in touch with Stanley 1913 via this email.
[email protected]2401 Elliott Avenue Fl 4,
Seattle, Washington-98121,
USA.
If you have trouble contacting Stanley 1913, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Stanley 1913 warrants products free from material and workmanship defects at the time of your initial purchase. This unique lifetime warranty specifically covers the gradual decline in thermal performance over time. Please note that this warranty is applicable solely under normal product usage conditions and when proper care and usage guidelines specific to the products have been followed. Moreover, this warranty holds validity exclusively for products acquired through Stanley or an authorized seller. In the event that your product requires attention, Stanley will, at their discretion, either repair or replace it at their expense with a comparable product currently in their manufacturing lineup. In the rare instance that there are no equivalent products currently in production, Stanley will reach out to you to explore alternative options. It's important to note that replacements may not guarantee an exact match in color or finish.
This warranty omits coverage for products damaged by natural disasters or accidents, such as fires. Furthermore, it does not extend to any non-stainless steel components. Counterfeit or imitation products, regular wear, and tear, defects, or damage arising from the following circumstances are also not covered: (1) failure to adhere to care and usage instructions, (2) accidents, (3) post-purchase modifications to the product (e.g., engraving, accessories, etc.), as well as abuse, misuse, or neglect. Please be aware that certain states may not permit the exclusion or restriction of incidental or consequential damages, so the aforementioned exclusions or limitations may not be applicable to you.
Our claim assistance covers all Stanley 1913 products, including:
Product name |
---|
Stanley Water Bottle |
The IceFlow Flip Straw Tumbler |
The IceFlow Bottle with Flip Straw Lid |
The Almond Rose IceFlow Flip Straw Tumbler |
The Stanley Cross Bottle |
Iceflow |
Stanley Tumbler |
Stanley cup 40 OZ |
The IceFlow Flip Straw Tumbler |
Winterscape IceFlow Flip Straw Tumbler |
The Barbie x Stanley Icon Quencher |
Quenchers |
The Black Chroma Quencher H2.0 FlowState Tumbler |
Stanley Quencher Boot and Straw Cover Set |
The Reverb Quencher H2.0 FlowState Tumbler |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Stanley 1913 logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Stanley 1913.