3 Simple Steps for Casper Warranty Claim

Step 1:

• Customers who have received Casper mattresses, pillows, or glow lights from a different retailer must complete the registration process to ensure a successful Casper warranty claim.

• On the other hand, those who made their purchases through the official website do not need to register.

• You will have to follow the same registration steps for all the products. By signing in you will get their exclusive discounts, Casper product tips, and updates. 
  

Step 2:

• You have the option to return your Casper product and receive a complete refund within 30 days of delivery or in-store purchase, as long as the item remains unused and is returned in its original packaging and pristine condition.
  

• Apart from this, mattresses are available for a 100-night trial period, allowing you to try them at no cost. Returns are simple and free anytime after the initial 30-night adjustment period.

• On the outside of the box, you can paste the return label. Having a sturdy box is fine unless there is no original packaging. 

• To check the status of your package, please find your shipping confirmation email and click on the tracking number provided.

Step 3:

• The esteemed Customer Service is equipped to address all your sleep-related inquiries. Their dedicated Sleep Specialists are ready to assist you in discovering the mattress of your dreams.

• They are at your service seven days a week, offering guidance on a wide range of topics, from sleep-related issues to optimal breakfast choices. Your journey to better sleep commences by giving them a call.
  

Casper Warranty Period:

• 6-Month limited warranty on snooze wear

• 12-Month limited warranty on glow lights

• 1-year limited warranty on dog beds, protectors, duvets, and blankets

• 2-year limited warranty on furniture

• 5-year limited warranty on mattress topper

• 10-year limited warranty on the mattress and adjustable base