Initiating a return to the place of purchase with proof of purchase when you have problems with the products during a time frame that is shorter than one year is the best way to claim the guarantee.
Guarantee claims for products that develop flaws after 12 months can be made by contacting the customer support team and providing clear photos of the products and a description of the fault.
Spear & Jackson is committed to promptly addressing warranty-related queries and providing user-friendly service to you.
You have the option to leave feedback after experiencing their quality service. Clicking on the 'leave feedback' option directs you to the contact page.
As you scroll down slightly, you will come across plenty of emails allocated to different developed countries.
If you find it difficult to reach out to them, hand over the job to our warranty valet team, and they will take care of the rest.
12-month guarantee
Atlas North,
Sheffield-S4 7QQ,
United Kingdom.
Let Warranty Valet assist you in claiming Spear & Jackson warranty hassle-free.
Spear & Jackson guarantees the quality of all its products, ensuring they are free from defects in materials or workmanship. During the warranty period, any defective products will be either repaired or replaced by the manufacturer.
The warranty does not cover products damaged due to abuse, misuse, or acts of nature. Additionally, products used contrary to the guidelines outlined in the manuals are excluded from warranty coverage.
Our claim assistance covers all Spear & Jackson products, including:
| Product name |
|---|
| Loppers |
| Secateurs |
| Shears |
| Bow Saws |
| Snips |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Spear & Jackson logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Spear & Jackson.