• Claim Your Warranty Now

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3 Simple Steps for FELCO Warranty Claim:

Step 1:

  • You should not forget the registration of the products with FELCO which will be done by the reseller when you make the purchase. The registration gives life to the warranty.

  • No one is going to bar you from claiming the extended warranty rights against the seller in the country where you live. The proof of purchase needs to be submitted for warranty claim.

Step 2:

  • FELCO cannot be held responsible for any direct or indirect damages, whether tangible or intangible, loss of profits, or similar consequences arising from the use or unavailability of the product.

  • This contractual warranty does not override the seller's legal warranty obligations as stipulated by relevant laws and regulations.

Step 3:

  • There is no new start, interruption, or extension of the warranty period after repair or replacement. Shipping charges for the products are the responsibility of the consumers.

  • The pruning guarantee is applicable solely within the specifically defined region outlined in the Tool Warranty section, and it remains valid throughout the Tool Warranty period, including any extensions thereof.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

communication@felco.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+41 032 858 14 66

Place a call to get more support for warranty claim

Contact Address

Rue des Mélèzes 4,
CH-2206 Les Geneveys-sur-Coffrane,
Switzerland.

Useful Links:

What is covered under the FELCO Warranty?

FELCO assures the end purchaser that the product is free from defects in materials and workmanship at the time of purchase. If any such defects are identified and accepted by FELCO upon inspection, the company commits to either repairing or replacing the defective product or parts, as deemed necessary at its discretion.

  • 12-month warranty on FELCO Power Blade Series® 802, 802G, 812, or 822

  • 24-month warranty on Batteries, Charger, and Power Pack

What is NOT covered under the FELCO Warranty?

The warranty becomes void if the product is subjected to abnormal, inappropriate, or non-compliant usage, improper handling, alteration, improper transportation, or storage. Additionally, failure to maintain and service the product as outlined in the user manual, improper repair or maintenance including the use of non-original parts or accessories, corrosion of metal parts due to improper use or exposure to moisture or corrosive substances, use of parts or accessories from another source, or modification of the sold product renders the warranty void. Total or partial destruction of the product not due to a defect, damage resulting from accidents, natural disasters, or fire, and loss or damage to tool software or collected information, including third-party applications, viruses, bugs, malware, or other interference, also nullifies the warranty.

About FELCO

Throughout its history and into the future, FELCO remains dedicated to providing inventive and robust solutions tailored to the commercial pruning and cutting sectors. Employing meticulous processes, FELCO consistently strives to craft top-tier tools with an unwavering commitment to excellence. The company's ongoing efforts include maintaining a dedicated market research department, aimed at anticipating and addressing the changing demands of diverse markets by delivering tools precisely suited to evolving needs. FELCO's extensive distribution network is expertly trained to address customer inquiries and surpass their most exacting standards.

Products of FELCO

Loppers Cable Cutters Pruning Shears Sprayers Powertools

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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