You can always get in touch with Sonos support for all of your queries and concerns, including warranty claims. They will be more than happy to do everything from their end to resolve your problem.
Sonos maintains separate teams for sales, support, and community who will guide you in product purchases, discuss issues, and get in touch with fellow people who use Sonos products.
They also maintain dedicated pages for FAQs, product returns, and much more that educate you on the necessary basic details.
During the warranty process, Sonos may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.
Sonos is always adaptive to modern technology. Hence they maintain a virtual claims specialist to help in the warranty claims.
You will have to provide your email address, extend the contract ID, or provide the customer ID to initiate the Sonos warranty claim.
It will find your protection plan with details and proceed with the claim by asking for your problem and proof of purchase, like a sales receipt, model number, and other necessary details.
Then their team will seriously evaluate your issue, educate you about the eligibility of the claim, and provide you with other details to proceed with the claim.
You can create your Sonos account by providing your first and last name and current email address along with a strong password.
This will be your helping hand to organize all your product details, claims, tracking, and much more in one place.
Sonos offers a 1-year limited warranty
255 California Street, Suite 1300,
San Francisco, CA 94111, USA.
Sonos limited warranty covers:
Sonos warranty will not be applicable to:
Our claim assistance covers all Sonos products, including:
Product name |
---|
Speakers |
Portable Speakers |
Home Theater |
Speaker Sets |
Accessories |
Architectural |
Components |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Sonos logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Sonos.