3 Simple Steps for Sojag Gazebo Warranty Claim:

Step 1:

  • You will not find many changes or differences in the fields of the warranty registration form or the submission of a warranty claim. Both forms contain personal and product information, as well as photos to be uploaded.

  • When claiming the warranty, it is crucial to provide a copy of the purchase receipt and photos within the size limit of 5MB. However, this size limit is not fixed in the warranty registration form.

Step 2:

  • SOJAG shall not be liable for any incidental or consequential damages under any circumstances.

  • To ensure your warranty remains valid, it is imperative that the building be maintained in accordance with the instructions outlined in the owner’s manual.

Step 3:

  • The warrantor will not cover the costs for taking down the product, flooring, construction labor, or any other related expenses.

  • The warranty has particular legal rights and there is a possibility of other rights having been included which may change from state to state or province to province.

  • During the warranty process, Sojag Gazebo may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

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Chat or Submit a Claim

If you have trouble contacting Sojag Gazebo, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Sojag Gazebo Warranty?

The manufacturer guarantees to the original owner that their outdoor storage products are free from defects in materials and workmanship. If any parts are found to be defective or missing, they will provide replacement parts at no cost. This warranty covers only failures that occur under normal use.

  • 1-year limited warranty

What is NOT covered under the Sojag Gazebo Warranty?

The warranty does not cover color changes due to normal use, weathering, or damage resulting from misuse, neglect, commercial use, failure to follow assembly instructions or the owner’s manual, painting, natural forces, or other causes beyond the manufacturer's control. Storing pool chemicals or using pressure-treated wood for the floor will cause steel corrosion and is not covered under the warranty. Additionally, the warranty is void if the product is modified in any way.

About Sojag Gazebo

Since 1993, SOJAG has been designing and distributing high-quality gazebos, solariums, and outdoor furniture for backyard entertainment. Their premium outdoor lifestyle products are available both direct-to-consumer and through trusted retailers across North America. As a leader in the industry, SOJAG is dedicated to offering superior products that transform outdoor spaces, extend summer seasons, and create an unparalleled relaxing atmosphere for you and your guests.

Products of Sojag Gazebo

Gazebos Winter Covers Pergolas Carports Storage Sheds Solariums

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Sojag Gazebo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Sojag Gazebo.