For warranty claims related to Black Jack, consumers should reach out to Torin's customer service department via phone or email. Torin is responsible for handling these claims.
When contacting them, ensure you have your receipt copy, model and serial number, and any other pertinent information readily available.
The manufacturer reserves the right to modify designs or enhance product lines and manuals at their discretion, without prior notice.
The limited warranty grants you specific legal rights, and you may also have additional rights that differ from state to state.
Certain states do not permit restrictions or exclusions on implied warranties or on incidental or consequential damages, so the aforementioned limitations might not be applicable to you.
The rights to repair or replace the products rest in the hands of the manufacturer. No third parties have that authorization.
1-year limited warranty
If you are having trouble contacting Black Jack, submit a claim here.
For one year after you buy it (with proof of purchase), the manufacturer promises to fix or replace, free of charge, any part of the product that breaks because of a flaw in how it was built or the materials used.
The warranty won't cover issues caused by using the equipment incorrectly, not following instructions, or being rough with it. It also doesn't cover parts that naturally wear out over time, like belts or filters.
Our claim assistance covers all Black Jack products, including:
| Product name |
|---|
| Service Jacks |
| Bottle Jacks |
| Jack Stands |
| Creeper Seats |
| Lug Wrenches |
| Shop Creepers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Black Jack logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Black Jack.