Step 1:

  • In the event of warranty claims, contact ShelterLogic, as they are responsible for handling them. Proof of purchase, like a receipt, is usually necessary to confirm eligibility for warranty repairs or replacements.

  • The warranty provider's responsibility is limited to repairing or replacing the product. They are not liable for any additional costs or losses incurred. A form for warranty claim is to be completed.

Step 2:

  • Sharing a photo of the issue can expedite the resolution and help them continuously improve their products. A form for warranty claim is to be completed.

  • If a needed part is unavailable, they'll use a compatible substitute to ensure your product's performance. 

Step 3:

  • This warranty offers legal protection, and some areas may provide further rights specific to your location.

  • This warranty protects against issues that occur during regular use of the product as intended. Any modifications might void the warranty coverage.

Camp & Go Warranty Period:

  • 1-year limited warranty

Camp & Go Contact Information:

Email Support

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Phone Number

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Contact Address

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  • Chat or Submit a Claim

    If you are having trouble contacting Camp & Go, submit a claim here.

What is covered under the Camp & Go Warranty?

The manufacturer guarantees to the original purchaser that their outdoor products are free from material and workmanship defects. If any parts or products are found to be defective or missing, they will provide replacements at no cost.

What is NOT covered under the Camp & Go Warranty?

The warranty does not cover color changes resulting from regular use, weathering, or any damage caused by misuse, neglect, commercial use, failure to adhere to assembly instructions or the owner's manual, natural disasters, or other uncontrollable events.

Products of Camp & Go:

Our claim assistance covers all Camp & Go products, including:

Product name
Camping Chairs
Camp Tables
Camping Cots
Camping Coolers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Camp & Go logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Camp & Go.