3 Simple Steps for Camp & Go Warranty Claim:

Step 1:

  • In the event of warranty claims, contact ShelterLogic, as they are responsible for handling them. Proof of purchase, like a receipt, is usually necessary to confirm eligibility for warranty repairs or replacements.

  • The warranty provider's responsibility is limited to repairing or replacing the product. They are not liable for any additional costs or losses incurred. A form for warranty claim is to be completed.

Step 2:

  • Sharing a photo of the issue can expedite the resolution and help them continuously improve their products. A form for warranty claim is to be completed.

  • If a needed part is unavailable, they'll use a compatible substitute to ensure your product's performance. 

Step 3:

  • This warranty offers legal protection, and some areas may provide further rights specific to your location.

  • This warranty protects against issues that occur during regular use of the product as intended. Any modifications might void the warranty coverage.

  • During the warranty process, Camp & Go may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support

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Phone Number

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Chat or Submit a Claim

If you have trouble contacting Camp & Go, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Camp & Go Warranty?

The manufacturer guarantees to the original purchaser that their outdoor products are free from material and workmanship defects. If any parts or products are found to be defective or missing, they will provide replacements at no cost.

  • 1-year limited warranty

What is NOT covered under the Camp & Go Warranty?

The warranty does not cover color changes resulting from regular use, weathering, or any damage caused by misuse, neglect, commercial use, failure to adhere to assembly instructions or the owner's manual, natural disasters, or other uncontrollable events.

About Camp & Go

CAMP&GO believes that camping is good for the soul, providing a way to escape the demands of a busy life and create unforgettable memories. Recognizing the importance of a hassle-free camping experience, CAMP&GO has designed its gear to be portable, compact, and easy to set up. With CAMP&GO, you can focus on enjoying the great outdoors without the stress of complicated equipment. Whether you're a seasoned camper or new to the adventure, CAMP&GO's innovative products ensure that your camping trip is effortless and enjoyable.

Products of Camp & Go

Camping Chairs Camp Tables Camping Cots Camping Coolers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Camp & Go logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Camp & Go.