Step 1:

  • By providing your name, email address, birth date, place, and date of purchase, you can register your product. When you order the next gas exchange on the official website, you are able to save 10 pounds.

  • Individuals who are considered minors according to UK law will not be allowed to register the product; hence, they ask for your date of birth.

Step 2:

  • SodaStream never accepts used, opened, or broken products, as well as products purchased from any third parties other than the official website, if you return or exchange them for any reason. Adhering to the return policy, the products can be returned within 30 days in their original packaging.

  • Upon returning the item, the refund will be issued using the original payment method. If the payment was made with a card, the refund will be credited back to the same card.

Step 3:

  • The experienced Sparkle support team is eager to address your issues through Facebook, and email, where they can be contacted by submitting a request, phone call, or live chat.

  • They serve as one-stop solutions for all troubles related to different categories, and using the store locator, you can contact the owner of the store you are searching for.

  • During the warranty process, Sodastream may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year warranty period for sparkling water makers.

Sodastream Warranty Period:

  • 2-year warranty on sparkling water makers

Sodastream Contact Information:

Email Support

[email protected]

Phone Number

+44 08000 858373

Mon-Fri: 9am - 5pm

Contact Address

The Limes - 12 Dunstable Street Ampthill,
Bedfordshire-MK45 2GJ,
United Kingdom.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Sodastream warranty hassle-free.

What is covered under the Sodastream Warranty?

Every SodaStream Sparkling Water Maker comes with a limited warranty effective from the date of purchase. Should your product experience a malfunction during this warranty period, and it is attributed to defective workmanship or materials, SodaStream will handle the return shipping and provide you with a replacement of either new or comparable value, at no cost to you.

What is NOT covered under the Sodastream Warranty?

The limited warranty becomes invalid if the products are damaged as a result of misuse, abuse, or acts of God. This also applies to products that are used in a manner contrary to the instructions provided in the manuals.

Products of Sodastream:

Our claim assistance covers all Sodastream products, including:

Product name
Sparkling Water Makers
Bottle Brush
Twin Pack Bottles
Grey Bottles
Classic Cylinders

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Sodastream logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Sodastream.