XO Appliance has product registration as the primary step. For registration purposes, your name, email, location, model, serial number, purchase date and location have to be submitted.
Warranty details may vary for each product. However, all products are supported by a distinctive 90-day "love it or leave it" guarantee.
Products from the XO Outdoor Kitchen or XO Ice Makers collection that have been used for cooking are not eligible for return under the 90-Day Love It or Leave It Guarantee.
You have the option to obtain replacement parts for refrigeration and ventilation equipment. For further details, contact the customer service for outstanding service.
You are recommended to get in touch with the customer support team to receive the return authorization number and shipping details through email when you are to return the product under the love it or leave it policy.
A comprehensive form has been provided, encompassing various fields that require completion.
During the warranty process, XO Appliances may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty periods are 1, 2, or 5 years based on the products.
1, 2, or 5-year warranty on parts and labor based on the products
5-year warranty on compressors
120 Eagle Rock Avenue, Suite 303,
East Hanover, NJ-07936,
USA.
Let Warranty Valet assist you in claiming XO Appliances warranty hassle-free.
Warranties specifically cover defects in material and workmanship. These warranties are applicable to the original purchaser and only for units installed in the original private residence. XO Disposers come with an in-home Limited Warranty, encompassing both parts and labor for the indicated duration.
Damages arising from misuse, improper installation, shipping, or conditions beyond their control are not covered by the warranty. Consumables like carbon filters and light bulbs are also excluded from warranty coverage. Additionally, the warranty is not applicable for commercial or common area use.
Our claim assistance covers all XO Appliances products, including:
| Product name |
|---|
| Pizza Ovens |
| Range Hoods |
| Wine Coolers |
| Column Refrigerators |
| Ice Makers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of XO Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of XO Appliances.