3 Simple Steps for Blundstone Warranty Claim:

Step 1:

  • Warranty claims can be initiated via the form which necessitates you to fill out your personal, residential, purchase, product, and claim details. The claim section primarily includes information about boot care, alterations, and the problems you have been encountering.

  • The files of the different areas of your boot have to be uploaded with date stamps and problems either in jpg or jpeg format. All files must be less than 4 MB.

Step 2:

  • They will refund the original purchase price, excluding the shipping costs, only when the products are returned within thirty days in the original shoebox. Additionally, a copy of the invoice should be attached to the cardboard box.

  • Australian customers are fully qualified for free returns. The returned products will be delivered in 2-3 business days at the warehouse. Upon receipt, your inquiry will be addressed within 1-3 business days.

  • You can expect a complete refund to your credit card or PayPal account within 5-10 business days from the boots' arrival at the warehouse. As you scroll down slightly, you can read the articles regarding the return policy. 

Step 3:

  • The return policy applies to the products bought from the official website and cannot be returned to any of their dealers.

  • You can ask any kind of question, irrespective of the topic, to the talented, experienced, and knowledgeable customer service team members who have resolved numerous issues over time.

  • During the warranty process, Blundstone may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

1800 258 669

Mon-Fri: 8:30am - 5pm(AEST)

Chat or Submit a Claim

If you have trouble contacting Blundstone, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Blundstone Warranty?

All products are backed by guarantees that cannot be omitted under the Australian Consumer Law. You have the right to receive a replacement or refund in the case of a significant failure and compensation for any other reasonably foreseeable loss or damage. Moreover, if the goods fail to meet acceptable quality standards and the failure doesn't constitute a major issue, you are entitled to have the goods repaired or replaced.

  • 6-month warranty

What is NOT covered under the Blundstone Warranty?

The warranty becomes invalid if the footwear has been used in a manner leading to damage beyond typical wear and tear. This encompasses, but is not limited to, exposing the product to caustic materials that may result in the breakdown of the footwear or its components.

About Blundstone

For more than 150 years, Blundstone Australia has been a constantly evolving company, perpetually on the move. The tradition began when John Blundstone crafted durable footwear designed to endure the challenges of cobbled city streets, rugged farmland, dance halls, and factory floors in Hobart, Tasmania, back in 1870. Their collection of kids' boots has sparked enthusiasm in a new generation of Blundstone enthusiasts, encouraging them to joyfully splash through puddles on rainy afternoons.

Products of Blundstone

Belts Footbeds Laces Socks Boot Guards

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Blundstone logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Blundstone.