3 Simple Steps for Snapware Warranty Claim

Step 1:

• Snapware requires you to meet three conditions to initiate warranty inquiries. The specified conditions are outlined below:

• A photograph illustrating the specific area where the damage occurred is necessary.

• Attach a photograph of any embossed or printed markings on the product, should they be present.

• In the event that such markings are not available, include multiple photos taken from various angles to authenticate the product.

• Make certain that images and attachments do not exceed 5 MB to facilitate smooth delivery.
  

Step 2:

• You have a 90-day timeframe from the purchase date to return any products that fail to meet your satisfaction. Products eligible for return are those purchased through Snapware’s e-commerce website or customer care center.

• By adhering to the specified guidelines, you can initiate the refund-claiming process. After deducting the initial shipping and handling fees, a full refund will be issued, including the prepaid return fee of $8.

• Unused items must be returned in their original packaging. The receipt and processing of your return will be completed within 30 days from the date you dispatch your package.
  

Step 3:

• Once you raise a claim, a case will be created, and the Snapware customer support team will follow up via email to request the required information and guide you through the next steps.

• The contact form can also be used for other inquiries, including warranty-related questions.

• During the warranty process, Snapware may provide a warranty replacement or offer warranty service within the warranty period.

Snapware Warranty Period:

• Snapware offers a 2-year limited warranty on Pyrex Glass

Real Experiences with Snapware Warranty Claims:

Typical Processing Time: Based on customer experience, Snapware warranty claims are usually processed within 3 to 7 days once all required details are provided.

Reason for Common Delays: Missing model numbers or delayed responses to follow-up emails may extend the processing time.

Helpful Tip to make the claim easier: Submitting the required images in the correct format, along with the model number at the first instance, helps expedite the claim process.

Required Documents for Your Snapware Warranty Claims:

• Item Number

• Description of the Issue

• Image of the Defect

• Valid Email Address