Step 1:

  • Snapware recommends that you fulfill three conditions to initiate warranty inquiries seamlessly. The specified conditions are outlined below:

  • A photograph illustrating the specific area where the damage occurred is necessary.

  • Attach a photograph of any embossed or printed markings on the product, should they be present.

  • In the event that such markings are not available, include multiple photos taken from various angles to authenticate the product.

  • Make certain that images and attachments do not exceed 5 MB to facilitate smooth delivery.

Step 2:

  • You have a 90-day timeframe from the purchase date to return any products that fail to meet your satisfaction.

  • Products eligible for return are those acquired through their e-commerce website or customer care center. By adhering to the specified guidelines, you can initiate the refund-claiming process.

  • Upon subtracting the initial shipping and handling fees, a full refund will be processed, and the prepaid return fee of $8 will be returned. 

  • It is imperative to utilize the original packaging for items that have not been used. The receipt and processing of your return will be completed within 30 days from the date you dispatch your package.

Step 3:

  • Information related to different categories, such as FAQs, ordering, account management, shipping, return policies, and warranties for specific products can be located on the customer care center page.

  • The appropriate point of contact for receiving damaged or faulty products is the consumer care center.

  • During the warranty process, Snapware may provide you with one of the following solutions: either a warranty replacement or warranty service within the warranty period. The warranty period varies by product.

Snapware Warranty Period:

  • Snapware offers a 2-year limited warranty on Pyrex Glass

Snapware Contact Information:

Phone Number

+1-800-999-3436

Mon-Fri: 9:30am - 6:30pm(ET)

Contact Address

12000 Molly Pitcher Highway South,
Greencastle, PA 17225, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Snapware warranty hassle-free.

What is covered under the Snapware Warranty?

Snapware warranty covers:

  • Material and workmanship defects
  • Household use only

What is NOT covered under the Snapware Warranty?

Snapware warranty excludes:

  • Accidental breakage or attempted repair
  • Commercial or industrial use
  • Damage from movement or storage-related activities

Products of Snapware:

Our claim assistance covers all Snapware products, including:

Product name
Lids
Containers
Bakeware
Cookware
Tabletops

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Snapware logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Snapware.