3 Simple Steps for Snap-on Warranty Claim
Step 1:
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Snap-on does not follow a traditional product registration process. If you need to claim a product, you can initiate the process directly by contacting their support team.
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Make sure to have the necessary details ready, including the product’s serial number, proof of purchase, purchase date, and contact information. This will help expedite the warranty claim process and ensure a smooth experience.
Step 2:
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Their team will evaluate your issue and provide you with an RGA number along with a shipping label through email or mail if the claim is valid.
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You will have to ship the product to Snap-on. Their experts will inspect the product thoroughly and make sure the defect is fixed.
Step 3:
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Snap-on provides dependable customer support for all warranty-related concerns. You can contact them via phone or email to get immediate assistance.
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They also maintain a helpful support page with valuable information on common issues, saving you time and helping you understand their procedures. Additionally, you can submit feedback to suggest improvements to their products and services.
Snap-on Warranty Period:
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1-year warranty on 12 V Lithium-ion Compact Engine Starter/USB Charger and Light (Black)
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1-year warranty on 3/8" Angle Drill (Blue-Point®)
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1-year warranty on Heavy-Duty Air Hammer (Blue-Point®)
Snap-on Contact Information:
Email Support
USA:[email protected]
Other Countries
Canada:
[email protected]
Australia:
[email protected]
New Zealand:
[email protected]
Germany:
[email protected]
Singapore:
[email protected]
Netherlands:
[email protected]
Belgium:
[email protected]
UK:
[email protected]
South Africa:
[email protected]
[email protected]
Australia:
[email protected]
New Zealand:
[email protected]
Germany:
[email protected]
Singapore:
[email protected]
Netherlands:
[email protected]
Belgium:
[email protected]
UK:
[email protected]
South Africa:
[email protected]
Phone Number
USA:+1-877-762-7664
Mon-Fri: 9.00 am - 5.00 pm(CT)
Other Countries
Canada:
+1-844-762-7661
+61-1800-810-581
+64 80-044-1762
+49-37-2366-82012
+31 (0)25-120-9715 Belgium:
+31 (0)25-120-9715
+44 (0)1536 413990
+27 086-176-2766 Singapore:
+65-6451-5570
+1-844-762-7661
Mon-Fri: 9.00 am - 5.00 pm(CT)
Australia:+61-1800-810-581
Mon - Fri: 7:00 am - 6:00 pm (ET)
New Zealand:+64 80-044-1762
Mon - Fri: 7:00 am - 6:00 pm (ET)
Germany:+49-37-2366-82012
Mon - Fri: 9:00 am - 5:00 pm (CET)
Netherlands:+31 (0)25-120-9715 Belgium:
+31 (0)25-120-9715
Mon - Fri: 9:00 am - 5:00 pm (GMT +1)
UK:+44 (0)1536 413990
Mon - Fri: 8:00 am - 5:30 pm (GMT)
South Africa:+27 086-176-2766 Singapore:
+65-6451-5570
Mon - Fri: 8:30 am - 5:30 pm (Local Time)
Contact Address
USA:2801 – 80th Street, Kenosha, WI-53143, USA.
Other Countries
Australia:
Snap-on Tools, Distribution Centre, 80 Holbeche Road, Arndell Park, NSW, 2148, Australia.
UK:Snap-on Industrial IBC, Telford Way, Kettering, Northants, NN16 8UN.
South Africa:Distribution Centre,6 Hippo Park, 12 Kubu Avenue, Riverhorse Valley, Durban.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Snap-on warranty hassle-free.
What is covered under the Snap-on Warranty?
Snap-on warranty policy applies to:
- Snap-on and Blue-Point® brand products purchased from authorized Snap-on distribution channels are warranted to be free from defects in material and workmanship.
- The warranty applies only to the original purchaser, with the duration specified by the warranty code for each product.
- If a defect occurs within the warranty period, Snap-on will repair or replace the product at its discretion.
- If the product continues to fail after repair or replacement, Snap-on will refund the purchase price or issue a credit equal to the amount paid for the product.
- Repair, replacement, or refund is solely at Snap-on's discretion, and these are the exclusive remedies available to the customer.
What is NOT covered under the Snap-on Warranty?
Snap-on warranty does not apply to:
- Snap-on does not accept warranty claims for products that are not labeled Snap-on or Blue-Point.
- The warranty does not cover products subjected to "abnormal use," which includes misuse, accidents, modifications, neglect, lack of maintenance, or using the product after it is significantly worn.
- Abnormal use of tool storage units is also excluded, including instances where the unit is pulled with a mechanical vehicle, rolled over large drops, used as a step stool, exposed to highly corrosive environments, or modified with non-Snap-on parts.
- Snap-on is not liable for any incidental, special, or consequential losses, costs, or damages incurred by the buyer or others due to the usage of the product.
Products of Snap-on:
Our claim assistance covers all Snap-on products, including:
| Product name |
|---|
| Plasma Cutters |
| Drive Handles |
| Welding Helmets |
| Battery Chargers |
| Power Inverters |
| Booster Cables |
| Pressure Washers |
| Radiator Tools |
| Hole Cutters |
| Air Hammers |
| Air Ratchets |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Snap-on logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Snap-on.