• 15 Sep, 2023

Confused about the best way to claim Value City Furniture warranty? Read this handy article!

3 Simple Steps for Value City Furniture Warranty Claim:

Step 1:

  • You can easily create your user account on their website to relish some extra benefits than being a normal visitor. It is always good to have your user account when you purchase any product from them.

  • Your current email address with first and last name along with a strong password you can easily remember is enough to create your user account on their website.

  • Since they don’t offer product registration procedures. You can rely on Warranty Valet for this purpose as it is the best place to store and access your product and warranty details whenever and wherever necessary.

Step 2:

  • Any of their products found defective should be claimed within the first 30 days of discovery to make use of the claim to the fullest.

  • You can directly get in touch with their support having all the necessary proof of purchase like invoice number and other necessary product details to initiate the claim.

  • Experts from their end will assess your issue in detail and let you know the possibilities of the issue and guide you in further proceedings if you are eligible for the claim.

Step 3:

  • Customer support of Value City Furniture is equipped enough to resolve all your queries and concerns associated with their products. They will always respond to you quickly and make sure that the issue is fixed.

  • Please make use of their contact form to get in touch with them as it is the preferred method. You will have to provide your name, detailed address including city, state and zip code, current email address, phone number and invoice number with your comment or query.

  • Additionally, They maintain an awesome FAQ that is filled with quality information to guide you on most of the common issues.

Phone Number


Place a call to get more support for warranty claim

Contact Address

4300 E 5th Ave, Columbus,
Ohio, 43219,
United States

What is covered under the Value City Furniture Warranty?

Value City Furniture always covers the products sold by them with a defined warranty period that will do the necessary remedy for any form of defects you face in the concern of material and workmanship. Under conditions of normal usage, They will conduct repairs on any defect in workmanship without any charge to the original purchaser. The product will be replaced with the same or comparable merchandise if it cannot be repaired to factory specifications. In case of non-availability, They will issue an in-store credit towards new merchandise. However, The other specific covers of the warranty totally depend on the cover specification of the particular brand. Please see the warranty details of the particular product you have purchased to see the accurate details of what is included in the warranty.

  • 7-Day Return Policy.

  • 90-day Accessor Purchaser Warranty.

  • 1-Year Warranty.

  • 3-Year Extended Protection Plan Warranty.

  • 5-Year Extended Protection Plan Warranty.

What is NOT covered under the Value City Furniture Warranty?

Value City Furniture’s plan for mattresses, box springs, or additional protection or warranty programs always functions in the warranty service information of the particular product. It does not apply to products that have been heavily stained, soiled, intentionally misused, improperly cleaned, damaged in transit, altered, infested or otherwise damaged in a way that is not the result of a defect in the workmanship of the product. Please be noted that AS-IS” items carry no warranty and the sale is final and any repair that may cause a hazard to their employees or property will not be performed in any case.

About Value City Furniture

Being a dependable retailer in many fields, Value City has been into the furniture retail business. Since its establishment, They have evolved to be one of the credible names in retail furniture stores. Style, Quality and Value are the base of their business which has attracted them to a large customer base and thrive in the industry. Discovering new ways to provide value to their customers is what they are passionate about. You must check Value City Furniture for your next furniture purchase!

Products of Value City Furniture

Furniture Mattresses

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Value City Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Value City Furniture.