Purchase your SkyBell product from an authorized retailer or the official SkyBell website. Find the warranty card or visit the website to register your product.
Fill out the required information on the warranty registration form, such as your name, contact details, purchase date, model, and serial number.
Submit the warranty registration form online or mail it, and keep a copy for future reference.
Familiarize yourself with the terms and conditions of the warranty, and gather all necessary documentation for a warranty claim.
Keep these documents in a safe place from the time of purchase.
Contact SkyBell's customer service or warranty support team to explain the issue you are experiencing with your product.
Follow the instructions provided by the customer service team for the warranty claim process, which may involve shipping the defective product back to SkyBell or a designated service center for assessment and repair.
Keep records of all communication with SkyBell regarding your warranty claim, including reference numbers, dates, and details of the conversations. Once the warranty claim is approved, SkyBell will either repair or replace the defective product, depending on the specific circumstances.
Review the specific terms and conditions of the SkyBell warranty to understand coverage, exclusions, and duration.
1 year from the date of purchase of your Device, as evidenced by your sales receipt.
Monday - Friday 6:00AM - 5:00PM (Pacific) Saturday 9:00AM - 1:00PM (Pacific) Sunday Closed
1 Jenner Ste 100,
Irvine, California, 92618,
United States.
Let Warranty Valet assist you in claiming SkyBell warranty hassle-free.
The SkyBell warranty covers defects in materials and workmanship that occur during the warranty period, as well as hardware failures that affect its functionality, such as camera, microphone, speaker, or motion sensors.
The SkyBell warranty does not cover damage caused by accidents, mishandling, abuse, negligence, or unauthorized modifications. It does not cover damage caused by natural disasters, power surges, lightning strikes, or other external factors beyond SkyBell's control. It does not cover normal wear and tear, third-party accessories or software, loss or theft, or any damage resulting from such events.
Our claim assistance covers all SkyBell products, including:
Product name |
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SkyBell HD Video Doorbell |
Trim Plus Wi-Fi Video Doorbell |
Slim Line Wi-Fi Doorbell Camera |
Trim Pro Wi-Fi Video Doorbell |
Alarm.com ADC-VDB101 Video Doorbell |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of SkyBell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of SkyBell.