• 05 Feb, 2024

To register a product in Simplehuman and claim warranty, you can follow these steps.

3 Simple Steps for Simplehuman Warranty Claim:

Step 1:

  • Your email ID needs to be submitted to open up the path for further steps in the product registration. You can enjoy two-in-one benefits as it provides you with a membership option.

  • Accessing exclusive products and member events, staying informed about the latest technology and products, and validating the product warranty will be made easy as soon as the registration is done. Apart from these perks, it is essential for the commencement of the warranty process.

  • For the warranty claim, you should have the proof of purchase as well as photographic or video proof of product defect that may have to be produced if it is asked by Simplehuman. The products have to be shipped for the verification and repair of the defects.

Step 2:

  • The products not purchased from the official website cannot be accepted even though they are sent back to them within the given timeframe of 45 days of receipt. You will be sent a confirmation email after the products reach their location.

  • The original payment method is taken to credit the refund amount and they request you to wait for ten business days for the refund to be credited to your bank account. You have a free shipping option if you fulfill the conditions mentioned in the return policy.

Step 3:

  • Simplehuman offers you product support for each category of the product. Like this, the inquiry section is segmented for each department with unique email IDs. You can opt for available contacting ways to get a response from them.

  • The contact form is provided with minor details to be completed which are the subject, your name, email, phone number, and comment box.

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Email Support

customer.support@simplehuman.com

For further info, Kindly Get in touch with them via this email.

Contact Address

19850 Magellan Dr,
Torrance, CA-90502,
USA.

What is covered under the Simplehuman Warranty?

Simplehuman assures that its products will be devoid of any material or workmanship defects under regular use and proper care, adhering to the provided product instructions, throughout the product's warranty duration. This warranty is applicable solely in the country where the Simplehuman product was originally purchased.

  • 1-year commercial warranty

What is NOT covered under the Simplehuman Warranty?

The warranty does not cover a range of conditions or circumstances that may affect the product over time. These include dents, scratches, and other forms of normal wear and tear. Additionally, misuse, abusive use, intentional damage, accidents, modifications, or alterations to the product are not covered. Incorrect operation, installation, or failure to follow operation instructions, as detailed in the Set Up Guide, also voids the warranty. Other conditions not covered include incorrect voltage or use of non-standard batteries, as well as the use of non-Simplehuman parts. Vermin or insect infestation, hard-water scale buildup, prolonged dampness or condensation, and deterioration due to exposure to extreme conditions such as outside weather, heat, or cold are not covered. Product demonstrations of lost or stolen products disposed parts or products, and all incidental or consequential damages resulting from user mishandling or unintended use are excluded from warranty coverage. Additionally, contents such as soap, lotion, shampoo, conditioner, gel, and batteries used with the product are not covered. Products purchased as-is or from unauthorized retailers such as eBay, garage sales, Craigslist, and thrift stores are not eligible for warranty coverage. Costs associated with maintenance, adjustments, and installation of the product are also excluded. Lastly, parts made with natural wood and/or bamboo material, as well as dissatisfaction with the product itself, are not covered under the warranty.

About Simplehuman

Established in 2000, Simplehuman is dedicated to revolutionizing basic yet essential tasks in their daily routines with high-performance innovation. By harnessing the latest advancements in technology and materials, Simplehuman strives to attain unparalleled levels of performance. They meticulously scrutinize every material and detail of fit and finish, subjecting their products to rigorous testing to ensure they maintain their pristine appearance and optimal functionality even after years of daily use.

Products of Simplehuman

Sensor Cans Step Cans Small Cans Sensor Pumps Travel Mirrors Paper Towels Shower Caddies

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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