You have to come across quite a few steps to claim the warranty. Feetures will approve the warranty claimed by you after checking the details that you provide in the form. The seller will send the RMA number and instructions for the return for the approved warranty claims only.
The socks must be sent with an attachment copy of the RMA confirmation. Following the verification procedure of the received products, you will be able to get a gift card code including a code for free shipping.
Email used at the time of purchase has to be entered for a smooth return. An included link in the email will be sent to you to continue the return process. It can also be used to access the purchases made recently.
Choose the specific purchase for which you wish to initiate a return of items. It is important to note that the return of the products should be done within thirty days from the date of purchase for store credit or refund.
The customer support team aims to respond promptly to inquiries and does not want customers to wait for a long time to receive answers. Reaching out to them via email will make them get back to you within one or two business days.
Please feel welcome to reach out to them with any questions, feedback, or suggestions you may have to enhance their products.
During the warranty process, Feetures Socks may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Feetures Socks, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The lifetime guarantee encompasses holes, material thinning, and stretching or shrinkage. Whether you're tackling the Hardrock 100 or chasing after your toddler, this guarantee has you covered for any situation.
Lifetime guarantee
The lifetime guarantee excludes socks being used as pet chew toys, getting lost in the laundry, being left behind at a race, or being thrown away.
Feetures consistently develops products known for their superior quality and utility, delivering tangible benefits to consumers. They are committed to fulfilling the promises they make to their customers, with a focus on three core elements: fit, feel, and durability. Continuously aiming to lead the industry in innovation, Feetures explores novel approaches to provide added value to its customers. Their primary goal is to offer products designed to assist individuals in reaching their personal best, supporting runners and other athletes in their journey towards healthy, active lifestyles.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Feetures Socks logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Feetures Socks.