Registration of your product can be done through the account you have created on the Shure website. In case you still do not have an account, please create one.
During registration, you must attach your proof of purchase, which will authenticate your warranty. The form contains fields for your name, email, residential address, and contact details to be filled out.
In addition to registration, account creation is vital for making a repair request. You are recommended to use Chrome and Firefox browsers, as you may face issues when using other browsers.
Their quotes for non-warranty repairs include a fee of £50 to account for their 'Fault Evaluation Service,' in case repairs are not approved.
Your queries related to purchases made through the Shure shop will be resolved by the customer service team. If you want your problems to be rectified quickly, simply click on the topics on your right.
Other than straightforward means of contacting them, they can also be reached through the form with the inclusion of crucial information.
During the warranty process, Shure may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year warranty period.
2-year warranty
Unit 2, The IO Centre, Lea Road,
Waltham Abbey Essex-EN9 1AS,
United Kingdom.
Let Warranty Valet assist you in claiming Shure warranty hassle-free.
Each Shure product is accompanied by a Limited Warranty, ensuring that, under normal use, the product remains free from defects in materials or workmanship for a duration of one or two years from its original date of purchase. It's important to note that this is not an exhaustive representation of the complete Limited Warranty applicable to any given product. For the precise details of the Limited Warranty relevant to a specific product, kindly consult the warranty card provided by Shure and included with the product, or get in touch with Shure Incorporated or an authorized retailer. The Shure Limited Warranty is applicable solely to products branded by Shure. For third-party products distributed by Shure, kindly reach out to the manufacturer of those products for information regarding their warranty.
The Shure Limited Warranty is not valid or applicable to Shure software products or Shure products that have been customized according to specific preferences. The Limited Warranty incorporates additional essential terms, conditions, limitations, and exclusions.
Our claim assistance covers all Shure products, including:
| Product name |
|---|
| Earphones |
| Headphones |
| Loudspeakers |
| Microphones |
| Wireless Microphones |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shure logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shure.