3 Simple Steps for Shure Warranty Claim:

Step 1:

  • Registration of your product can be done through the account you have created on the Shure website. In case you still do not have an account, please create one. 

  • During registration, you must attach your proof of purchase, which will authenticate your warranty. The form contains fields for your name, email, residential address, and contact details to be filled out.

Step 2:

  • In addition to registration, account creation is vital for making a repair request. You are recommended to use Chrome and Firefox browsers, as you may face issues when using other browsers.

  • Their quotes for non-warranty repairs include a fee of £50 to account for their 'Fault Evaluation Service,' in case repairs are not approved. 

Step 3:

  • Your queries related to purchases made through the Shure shop will be resolved by the customer service team. If you want your problems to be rectified quickly, simply click on the topics on your right.

  • Other than straightforward means of contacting them, they can also be reached through the form with the inclusion of crucial information.

  • During the warranty process, Shure may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support

support.shure@hallmarkconsumer.co.uk

For further info, Kindly Get in touch with them via this email.

Phone Number

+44 01992 703058

Mon-Thu: 9am - 5:30pm, Fri: 9am - 5pm

Chat or Submit a Claim

If you have trouble contacting Shure, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Shure Warranty?

Each Shure product is accompanied by a Limited Warranty, ensuring that, under normal use, the product remains free from defects in materials or workmanship for a duration of one or two years from its original date of purchase. It's important to note that this is not an exhaustive representation of the complete Limited Warranty applicable to any given product. For the precise details of the Limited Warranty relevant to a specific product, kindly consult the warranty card provided by Shure and included with the product, or get in touch with Shure Incorporated or an authorized retailer. The Shure Limited Warranty is applicable solely to products branded by Shure. For third-party products distributed by Shure, kindly reach out to the manufacturer of those products for information regarding their warranty.

  • 2-year warranty

What is NOT covered under the Shure Warranty?

The Shure Limited Warranty is not valid or applicable to Shure software products or Shure products that have been customized according to specific preferences. The Limited Warranty incorporates additional essential terms, conditions, limitations, and exclusions.

About Shure

Originating in 1925 with a legacy of innovation, Shure UK has transformed a commitment to crafting exceptional microphones and audio electronics into a steadfast pursuit. Setting the global benchmark for top-notch and dependable products, Shure proudly presents its inaugural all-digital wireless system, PGX-D, alongside the PSM®1000 Personal Monitor System. Additionally, Shure offers a sneak peek into the Axient® wireless system, equipped with interference detection and automatic frequency adjustment capabilities.

Products of Shure

Earphones Headphones Loudspeakers Microphones Wireless Microphones

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shure logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shure.