Your account can be created by providing details such as email, username, password, first and last name, country, and phone number—this constitutes the primary entry for registration.
Instant communication, notification alerts, and support interest customization are possible after the account is created.
Marantz offers you a 60-day time duration to return the product. If you follow the return policy meticulously, you are eligible for a full refund. Your original payment method is used to reflect the amount in your bank account.
You can receive the refund after the product is received by them. You should not send back the product in any packaging other than the original and with accessories. A free return shipping label is provided for the products that are about to be returned.
Should you decide to return a product that was purchased with a promotional discount, your refund will match the original amount you paid for the product. To make a return request, your order number and email should be submitted.
The customer care department will look after all your needs. Additionally, it acts as a one-stop solution for all troubles that you can have. Rather than visiting each category, you can directly go to the category that you are looking for from the contact page.
As you scroll down slightly, you can see several topics covered, from general inquiries to spares and accessories.
During the warranty process, Marantz may provide you with one of the following solutions: either a warranty replacement or warranty service during the 3 or 5-year warranty period.
3-year warranty for most of the products
5-year warranty on reference gear
5541 Fermi Court,
Carlsbad, CA-92008,
USA.
The warranty provides coverage when a Marantz component experiences failure due to defects in materials or workmanship within the specified warranty period, and it will be repaired at no cost. Purchasing products online through the official website or from an authorized dealer guarantees that the product is "factory fresh," directly supplied by Marantz.
A similar experience cannot be guaranteed with items bought from alternative sites, and any modifications to the product will nullify the warranty. Products from unauthorized Marantz dealers are ineligible for warranty coverage.
Our claim assistance covers all Marantz products, including:
| Product name |
|---|
| AV Receivers |
| Amplifiers |
| AV Separates |
| CD Players |
| Network Audio Players |
| Turntables |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Marantz logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Marantz.