3 Simple Steps for Shinola Detroit Warranty Claim

Step 1:

• Shinola Detroit offers a distinctive registration process for bicycles and watches. Please utilize the same email address for all registered watches to ensure they are linked to your current or future login.

• By registering your bicycle or watch, its warranty will be automatically activated, guaranteeing you receive top-notch service should you require assistance with your Shinola Detroit item in the future.
  

Step 2:

• Shinola welcomes returns via mail or in-store for purchases made directly from Shinola within 30 days of the purchase date, with the exception of specified items. Please note that products that have been monogrammed, engraved, or customized are not eligible for return or exchange.

• Valid refunds will be issued through the original payment method or, if desired, in the form of a Shinola gift card. Please be aware that orders made using Affirm cannot be refunded to a Shinola gift card.
  

Step 3:

• Items must be returned in their original packaging and in new, unused condition. Physical or electronic gift cards cannot be returned. Free returns are not available for international orders.

• Shinola will replace your watch with an identical model. If the specific model is no longer available, a watch of equivalent value and comparable style will be offered.
  

Shinola Detroit Warranty Period:

• 3-year limited warranty on Detrola

• 5-year limited warranty on bicycles

• Limited lifetime warranty on Quartz and Automatic watches