Step 1:

  • To claim your warranty, submit the receipt for Wilson’s review. If accepted, you will be asked to send the product for evaluation.

  • If your claim is denied, it may be due to its credibility, or you may be directed to an Authorized Wilson Dealer for warranty service.

  • For products under warranty, Wilson offers appropriate remedies based on the claim assessment. You can begin your claim by filling out the Warranty Claim Form.

Step 2:

  • Returns are accepted within 30 days of receipt, except for custom orders.

  • Complete the return form by entering your email and order number. A list of return steps is provided at the top of the form.

  • Once the return is received at the warehouse, refunds will be processed within 3-5 business days and credited to the original payment method.

Step 3:

  • Contact Wilson’s customer support via email, live chat, or phone. Their FAQs page can help resolve common issues.

  • For faster warranty claim processing, provide proof of purchase, relevant issue photos, and your address.

Wilson Sporting Goods Warranty Period:

  • 6-month warranty on racquetball, rackets, padel, paddles

  • 1-year warranty on golf irons, golf drivers, golf woods, golf hybrids, golf wedges

Wilson Sporting Goods Contact Information:

Phone Number

+1-800-401-7967

Mon-Fri: 8am - 5pm(CST)

Contact Address

1 Prudential Plaza, 130 E. Randolph Street,
Suite 600, Chicago, IL-60601,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Wilson Sporting Goods warranty hassle-free.

What is covered under the Wilson Sporting Goods Warranty?

Wilson Sporting Goods warranty policy applies to:

  • The warranty is valid only for U.S. residents.
  • It applies solely to products listed on Wilson’s official website.
  • It covers defects in materials and workmanship for the warranty period.
  • Coverage is limited to the original purchaser.

What is NOT covered under the Wilson Sporting Goods Warranty?

Wilson Sporting Goods warranty does not apply to:

  • Excludes normal wear and tear, cosmetic damage, and color fading.
  • Does not cover damage from misuse, abuse, accidents, or negligence.
  • Unauthorized repairs, modifications, or alterations void the warranty.
  • Products from unauthorized dealers, counterfeit sources, or sold "as-is" are not covered.
  • Damage from improper care, heat treatments, or failure to follow instructions is excluded.
  • Warranty does not apply to damages occurring after the coverage period.

Products of Wilson Sporting Goods:

Our complete claim assistance covers all Wilson Sporting Goods products, including:

Product name
Sweaters
Sweatshirts
Long Sleeve Shirts
Skirts
Jackets
Vests
Shoes
Bags
Hats
Socks

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Wilson Sporting Goods logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Wilson Sporting Goods.