Look for the support and customer service section of the website, which is usually located in the main menu section.
Within this section, search for information related to warranties, including instructions on how to register the Shark's product and apply for a warranty.
Ensure that you have gathered all the necessary information prior to proceeding. This typically includes the product model and serial number, the purchase date, and the proof of purchase (such as a receipt or invoice).
Some manufacturers may require an account to be created on their website prior to registering a product, so please follow the instructions provided if prompted.
Fill out the product registration form, also known as the warranty registration form, with the correct information, such as the model number, serial number, and purchase date. Attach any necessary purchase documents.
Once all the required fields have been filled in, click the relevant button or link to submit the form.
Ensure that the information is accurate and double-check the form before submitting it. Upon submission, you will receive a confirmation message that your product registration has been successful.
Please note the registration and reference numbers provided, and save a copy of the form for future reference.
This form will serve as evidence of registration, and may be necessary when claiming warranty service. Those who missed filling out the registration form can contact the customer support team via the phone number available below to claim their Shark warranty.
If you experience any difficulties while registering or have any queries regarding the warranty, please reach out to Shark's customer service. For non-robotic support, please call +1-855-427-5127.
They can provide further assistance and instructions on how to initiate a warranty claim. In the unlikely event that you require warranty service, review the warranty information previously provided on the Shark website.
Once you have done so, follow the instructions for initiating a claim, which may include contacting customer service or submitting a claim form. Customers approaching for a Shark Vacuum warranty claim without a receipt may proceed by providing the model and serial number.
It is always advised to consult the Shark official website or contact customer support for specific instructions that are tailored to your individual circumstances.
Shark warranty claim, Shark robot vacuum warranty claim, and Shark vacuum warranty claim will be managed by the customer service center. You may have to reach out to them by dialing to the phone number for Shark warranty found below.
Shark offers a 2-year limited battery warranty for air purifiers, a 3-year limited battery warranty for robot vacuums and mops, and a 5-year VIP warranty for the Stratos™ Cordless Vacuum. The FlexStyle and hair dryer have 2-year limited warranty
SharkNinja provides a 60-day or 90-day money-back guarantee on select product purchases. A five (5) year VIP Limited Warranty is available for eligible purchases* made directly from SharkNinja Operating LLC
For further info, Kindly Get in touch with Shark via this email.
Australia: [email protected]Mon-Fri: 9am - 9pm, Sat: 9am - 6pm (ET)
UK: +44-0800-862-0453Mon-Fri: 8am - 8pm, Sat: 9am - 7pm, Sun: 10am - 6:30pm
Canada: +1-855-520-7816Mon-Fri: 9am - 9pm, Sat: 9am - 6pm (ET)
Australia: +61-02-8801-7666 Germany: +49-0800-0009063Mon-Fri 9am - 5pm
UAE: +971-8002272Mon-Sat 8:30am - 5:30pm
Malaysia: +60-1800-803-915USA: 89 A Street Suite 100, Needham, Massachusetts - 02494
UK: 3150 Century Way, Leeds - LS15 8ZB
Australia: GPO Box 3911, Sydney, NSW - 2001
Singapore: 101 Thomson Road, #27-01-03, United Square, Singapore-307591
Malaysia: 23-8 Menara Permata Damansara (Oval Damansara) No.685, Jalan Damansara, 60000 - Kuala Lumpur
If you have trouble contacting Shark, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The Shark warranty generally covers material and workmanship defects for a fixed period of time from the time of purchase. This warranty may include the repair of parts or replacement of the entire product depending on the nature of the defect. The terms and conditions of the warranty may differ for each Shark product. For more specific coverage information, please refer to the special warranty documentation or call Shark customer service.
Certain aspects and conditions are generally not covered by Shark warranties. These may include but are not limited to: damages due to abuse, misuse, or negligence of the product; use of counterfeit Shark parts or accessories; normal wear and tear; cosmetic damage; and damages due to unauthorized repairs or modifications; and warranty coverage of incidental or consequential damages; loss of use; or transportation costs. For full coverage of what is not covered, it is recommended to review the Shark warranty specific terms and conditions.
Our claim assistance covers all Shark products, including:
Product name |
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Hair Care |
HD600 Series |
HD700 Series |
HD500 Series |
HD 300 Series |
Vacuums |
Upright Vacuums |
Cordless Vacuums |
Corded Vacuums |
Handheld Vacuums |
Canister Vacuums |
Carpet Cleaners |
PX200 Series |
EX300 Series |
EX120 Series |
PX 250 Series |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shark logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shark.