3 Simple Steps for Shark Warranty Claim:

Step 1:

  • Look for the support and customer service section of the website, which is usually located in the main menu section.

  • Within this section, search for information related to warranties, including instructions on how to register the Shark's product and apply for a warranty.

  • Ensure that you have gathered all the necessary information prior to proceeding. This typically includes the product model and serial number, the purchase date, and the proof of purchase (such as a receipt or invoice).

  • Some manufacturers may require an account to be created on their website prior to registering a product, so please follow the instructions provided if prompted.

Step 2:

  • Fill out the product registration form with the correct information, such as the model number and serial number, as well as the purchase date, and attach any necessary purchase documents.

  • Once all the required fields have been filled in, click the relevant button or link to submit the form.

  • Ensure that the information is accurate and double-check the form before submitting it. Upon submission, you will receive a confirmation message that your product registration has been successful.

  • Please note the registration and reference numbers provided, and save a copy of the form for future reference.

  • This form will serve as evidence of registration, and may be necessary when claiming warranty service.

Step 3:

  • If you experience any difficulties while registering or have any queries regarding the warranty, please reach out to Shark's customer service.

  • They can provide further assistance and instructions on how to initiate a warranty claim. In the unlikely event that you require warranty service, review the warranty information previously provided on the Shark website.

  • Once you have done so, follow the instructions for initiating a claim, which may include contacting customer service or submitting a claim form.

  • It is always advised to consult the Shark official website or contact customer support for specific instructions that are tailored to your individual circumstances.

  • During the warranty process, Shark may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number

+1-877-581-7375

Place a call to get more support for warranty claim

Contact Address

89 A Street Suite 100,
Needham,
Massachusetts 02494.

Chat or Submit a Claim

If you have trouble contacting Shark, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Shark Warranty?

The Shark warranty generally covers material and workmanship defects for a fixed period of time from the time of purchase. This warranty may include the repair of parts or replacement of the entire product depending on the nature of the defect. The terms and conditions of the warranty may differ for each Shark product. For more specific coverage information, please refer to the special warranty documentation or call Shark customer service.

  • 2-Year Limited Battery Warranty - Air Purifier

  • 3-Year Limited Battery Warranty - Robot Vacuum and Mop

  • 5-Year VIP Warranty - Stratos™ Cordless Vacuum

What is NOT covered under the Shark Warranty?

Certain aspects and conditions are generally not covered by Shark warranties. These may include but are not limited to: damages due to abuse, misuse, or negligence of the product; use of counterfeit Shark parts or accessories; normal wear and tear; cosmetic damage; and damages due to unauthorized repairs or modifications; and warranty coverage of incidental or consequential damages; loss of use; or transportation costs. For full coverage of what is not covered, it is recommended to review the Shark warranty specific terms and conditions.

About Shark

Shark is one of the most well-known and respected brands in the cleaning technology industry. With a long-standing heritage of more than 25 years, the company has consistently provided innovative and superior cleaning solutions to both households and businesses. Shark vacuum cleaners are renowned for their robust suction and sophisticated features, making them a go-to choice for efficient and hassle-free cleaning. The company's dedication to excellence is reflected in its broad selection of products, which includes upright vacuum cleaners, stick vacuum cleaners, robot vacuum cleaners, steam mops, and more. Regardless of the type of carpet, hardwood floor, or tight corner area, Shark's innovative designs and easy-to-use interfaces guarantee an exceptional cleaning experience for customers around the world.

Products of Shark

Rocket Ultra-Light Vacuum Corded Bagless Vacuum HV302 Rotator Powered Lift-Away TruePet NV752 Shark ION Robot Vacuum RV750 Shark APEX AZ1002 Hair Cares Hard Floor Cleaners Air Purifiers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shark logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shark.