Step 1:

  • If you experience any difficulties while registering or have any queries regarding the Shark warranty claim, please reach out to Shark's customer service. For non-robotic support, please call +1-855-427-5127.

  • They can provide further assistance and instructions on how to initiate a Shark warranty claim. In the unlikely event that you require warranty service, review the warranty information previously provided on the Shark website. 

  • Once you have done so, follow the instructions for initiating a claim, which may include contacting customer service or submitting a claim form.

  • Customers approaching for a Shark Vacuum warranty claim without a receipt may proceed by providing the model and serial number.

  • Shark warranty claim, Shark robot vacuum warranty claim, and Shark vacuum warranty claim will also be managed by the customer service center. 

Step 2:

  • Fill out the product registration form, also known as the warranty registration form, with the correct information, such as the model, serial number, and purchase date. 

  • Once all the required fields have been filled in, click the relevant button or link to submit the form.

  • Ensure that the information is accurate and double-check the form before submitting it. Upon submission, you will receive a confirmation message that your product registration has been successful.

  • Please note the registration and reference numbers provided, and save a copy of the form for future reference.

  • This form will serve as evidence of registration and may be necessary when claiming warranty service.

  • Those who missed filling out the registration form can contact the customer support team via the phone number available below to claim their Shark warranty.

Step 3:

  • Look for the support and customer service section of the website, which is usually located in the main menu section.

  • Within this section, search for information related to warranties, including instructions on how to register the Shark's product and apply for a warranty.

  • Ensure that you have gathered all the necessary information prior to proceeding. This typically includes the product model and serial number, the purchase date, and the proof of purchase (such as a receipt or invoice).

  • Some manufacturers may require an account to be created on their website prior to registering a product, so please follow the instructions provided if prompted.

Shark Warranty Period:

  • Shark offers a 2-year limited battery warranty for air purifiers and a 3-year limited battery warranty for robot vacuums and mops

  • Shark Stratos Cordless Vacuum comes with a 5-year VIP warranty, while the FlexStyle and hair dryer have a 2-year limited warranty

  • SharkNinja offers a 60-day or 90-day money-back guarantee on select products

  • A 5-year VIP limited warranty is available for eligible purchases made directly from SharkNinja Operating LLC

Shark Contact Information:

Phone Number

USA:
+1-888-228-5531

Mon-Fri 9am - 9pm, Sat 9am - 6pm (ET)

Other Countries

UK:
+44-0800-862-0453

Mon-Fri 8am - 8pm, Sat 9am - 7pm, Sun 10am - 6:30pm

Canada:
+1-855-520-7816

Mon-Fri 9am - 9pm, Sat 9am - 6pm (ET)

Australia:
+61-02-8801-7666

Germany:
+49-0800-0009063

Mon-Fri 9am - 5pm

UAE:
+971-8002272

Mon-Sat 8:30am - 5:30pm

Malaysia:
+60-1800-803-915

Contact Address

USA:

89 A Street Suite 100, Needham, Massachusetts 02494

Other Countries

UK:

3150 Century Way, Leeds LS15 8ZB

Australia:

GPO Box 3911, Sydney, NSW 2001

Singapore:

101 Thomson Road, #27-01-03, United Square, Singapore 307591

Malaysia:

23-8 Menara Permata Damansara (Oval Damansara) No.685, Jalan Damansara, 60000 Kuala Lumpur

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Shark warranty hassle-free.

What is covered under the Shark Warranty?

Shark warranty covers:

  • Material and workmanship defects
  • Part repairs or full product replacement

What is NOT covered under the Shark Warranty?

Shark warranty does not cover:

  • Damage from abuse, misuse, or negligence
  • Use of counterfeit Shark parts/accessories
  • Cosmetic damage
  • Unauthorized repairs/modifications

Products of Shark:

Our claim assistance covers all Shark products, including:

Product name
Hair Care
HD600 Series
HD700 Series
HD500 Series
HD 300 Series
Vacuums
Upright Vacuums
Cordless Vacuums
Corded Vacuums
Handheld Vacuums
Canister Vacuums
Carpet Cleaners
PX200 Series
EX300 Series
EX120 Series
PX 250 Series

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shark logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shark.