3 Simple Steps for Rusk Warranty Claim
Step 1:
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Rusk provides a warranty for their products purchased from them. You can reach out to their customer support to initiate your warranty claim.
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If you believe your hair care product is defective, send them photographs via email. They will issue a full or partial refund if the product is defective.
Step 2:
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If a hair care product is not right for your hair type, please let them know within 30 days of purchase to initiate an exchange for a product that suits you better!
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Their Exchanges are subject to a $5.99 restocking fee for each product. Make sure you know what your warranty covers, as it could have restrictions or exclusions.
Step 3:
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It's always a good idea to refer to the warranty card or contact Rusk customer support directly for accurate and up-to-date information.
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They are unable to process exchanges or refunds on rusk products purchased from a retailer partner. Please contact the respective retailer’s customer service team directly for information on their return policy.
Rusk Warranty Period:
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All the Rusk appliances come with a 2 year warranty.
Rusk Contact Information:
Contact Address
8210 Jefferson Hwy Ste F,
Baton Rouge, Louisiana, 70809,
United States.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Rusk warranty hassle-free.
What is covered under the Rusk Warranty?
Rusk's warranty policy applies to:
- Products purchased directly from Rusk.
- Hair care products that are defective.
- Manufacturing defects and issues within a certain time frame.
What is NOT covered under the Rusk Warranty?
Rusk warranty does not apply to:
- Accidental damage, misuse, or unauthorized repairs/modifications.
- Regular wear and tear, natural disasters, power surges, or improper storage.
- Consumable items such as batteries and ink cartridges.
- Software-related issues, compatibility problems, or accessories.
Products of Rusk:
Our complete claim assistance covers all Rusk products, including:
| Product name |
|---|
| Rusk Deepshine Color Shampoo |
| Rusk Wired Flexible Styling Creme |
| Rusk Sensories Calm Conditioner |
| Rusk Texture Spray |
| Rusk Thermal Flat Iron Spray |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rusk logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rusk.