Step 1:

  • The customer support team needs to be contacted via the form to make the American Standard warranty claim.

  • You need to select the appropriate topic you’re searching for and then complete the form with your personal information. They typically respond within 1 or 2 business days.

Step 2:

  • Another option to start your American Standard warranty claim is by registering your warranty using the warranty registration form.

  • The warranty registration form includes details such as the purchase date, installation date, product name or SKU, quantity purchased, place of purchase, installer’s name, and purchase receipt.

Step 3:

  • American Standard allows returns of merchandise bought from Americanstandard-us.com within 30 days of the purchase date.

  • Authorized refunds will be issued to the original payment method within 7-10 business days.

American Standard Warranty Period:

  • American Standard provides a 1-year limited warranty on furniture and electrical components for non-commercial use

  • For stainless steel sinks used in non-commercial settings, American Standard provides a limited lifetime warranty

  • American Standard offers a 5-year limited warranty on fine fire clay sinks for non-commercial use

American Standard Contact Information:

Phone Number

+1-855-815-0004

Mon-Fri: 9am - 6pm(EST)

Contact Address

30 Knightsbridge Road, Suite 301,
Piscataway, NJ-08854,
USA.

Chat or Submit a Claim

If you are having trouble contacting American Standard, submit a claim here.

What is covered under the American Standard Warranty?

American Standard warranty covers:

  • Manufacturing and workmanship defects
  • Repair or replacement of defective parts
  • Proper use
  • Proper maintenance
  • The original purchaser

What is NOT covered under the American Standard Warranty?

American Standard warranty excludes:

  • Shipping damages
  • Improper installation
  • Lack of maintenance
  • Normal wear and tear
  • Costs of removal or installation
  • Purchases made through unauthorized seller

Products of American Standard:

Our claim assistance covers all American Standard products, including:

Product name
Showers
Showerheads
Body Sprays
Hand Showers
Shower Doors
Shower Walls
Shower Systems
Kitchen Sinks
Farmhouse Sinks
Undermount Sinks
Double-Bowl Sink
Kitchen Faucets
Pull-Out Faucets
Pull-Down Faucets
Semi-Pro Faucets
Bar Faucet
Bathroom Sink Faucets
Single Hole Faucets
Centerset Faucets
Widespread Faucets
Vessel Faucets

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of American Standard logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of American Standard.