3 Simple Steps for Andis Warranty Claim

Step 1:

  • If your product experiences a malfunction within the warranty period, you must contact Andis customer support with a valid proof of purchase.

  • This will be used as evidence of the purchase, and may be requested in the warranty claim procedure.

  • If you do not already have an account, you must create one to register your product and process warranty claims.

Step 2:

  • In order to register a product and apply for a warranty, you will need to provide the following details: Serial number of the product Purchase receipt Contact information, address, telephone number and Email address.

  • Once you have completed the registration process, click the “Submit” button.

  • An email confirmation will be sent to you from Andis regarding your product registration.

Step 3:

  • To initiate the warranty claim process, you will need to contact Customer Support at the number or email ID given below, so they can gather all the necessary information, create a case for you, and provide you with everything you need to return your order to their facility.

  • To get a replacement, Please package your item in a manner that prevents any damage from occurring while it is in transit. Additionally, ensure that it is shipped using a traceable method (e.g. USPS, UPS, US FedEx). If you are sending your item for repair, please refrain from sending your original packaging as this will not be returned to you with your unit.

  • Include your Case Number, your blade, any charging parts, and a copy of the purchase receipt if it's under warranty don't forget to give a full description of the problem you're facing with the product and send it to the following address.

  • If you need more assistance contact their customer support team at the Andis website.

  • During the warranty process, Andis may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 90 days or 1 year.

Andis Warranty Period:

  • 90 days warranty - Cordless Products

  • 1 Year warranty - All products

  • 1 Year warranty - Lithium Ion Batteries

  • 2 Year Limited Warranty – Professional Product

  • 5 Year Limited Warranty – DIY Product

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Andis Contact Information:

Email Support

[email protected]

Phone Number

+1-800-558-9441

Monday-Friday, 8am-3pm CST (Closed 12-12:30)

Contact Address

ANDIS COMPANY,
1800 Renaissance Blvd.,
Sturtevant, WI 53177.

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What is covered under the Andis Warranty?

Andis warranty applies to:

  • All Andis products for 1 year from the date of purchase.
  • The warranty allows Andis to repair or replace a defective product at no additional cost to the purchaser.
  • The warranty is valid in the U.S. and Canada.
  • The purchaser is responsible for delivering the product to Andis for repair or replacement.

What is NOT covered under the Andis Warranty?

Andis warranty does not apply to:

  • The warranty does not cover any accidental or consequential damage.
  • The Andis 1 Year Limited Warranty does not include the following products:
  • Products that are used or purchased from an unlicensed third-party seller.
  • Products that have undergone any form of alteration, such as painting, cutting, or tampering.
  • Wearable parts, including blades, foil heads, or cutters, subject to regular wear and tear.
  • Products damaged due to misuse, abuse, or neglect.
  • Products damaged as a result of an electrical storm, lightning strike, or other catastrophe.

Products of Andis:

Our claim assistance covers all Andis products, including:

Product name
Hair clippers
Trimmers
Shaver
Grooming tools
Professional hair care products
Styling products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Andis logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Andis.