3 Simple Steps for Sealy Mattress Warranty Claim
Step 1:
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To submit a warranty claim, ensure you have proof of purchase (receipt or bank statement) and the product’s law tag, as these are required
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Take photos of the product, including a close-up of the defect, the base/foundation, and a full view without bedding.
Step 2:
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Submit your warranty claim online by providing product details like type, size, date of purchase, price, order number, and a description of the defect.
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Upload the required documents and photos. Additionally, Sealy provides a product registration option on their website to help manage purchases and claims.
Step 3:
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Sealy’s warranty team will review your claim and send their decision via email.
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Their customer support is particular about helping their customers by all means. This is why they maintain a dedicated team to serve customers with questions and concerns along with a sleep expert team who can advise you on getting a good sleep.
Sealy Mattress Warranty Period:
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10-year Limited Warranty on Mattresses and Flat Foundations.
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25-year Limited Warranty on EASE® Adjustable Power Base.
Sealy Mattress Contact Information:
Phone Number
USA:+1-800-697-3259
Mon - Fri: 8am - 8pm EST, Sat: 9am - 6pm EST, Sun:10am - 6pm EST
Other Countries
Contact Address
239 Sealy Dr, Trinity,
NC 27370,
United States
Chat or Submit a Claim
Let Warranty Valet assist you in claiming Sealy Mattress warranty hassle-free.
What is covered under the Sealy Mattress Warranty?
Sealy warranty policy applies to:
- Products purchased through authorized Sealy retailers.
- A warranty period determined by the information on the product’s law tag.
- Defects in materials and workmanship, subject to the limitations outlined in the company’s warranty policy.
- Claims made only by the original purchaser of the product.
What is NOT covered under the Sealy Mattress Warranty?
Sealy warranty does not apply to:
- Products purchased from unauthorized Sealy dealers or demo/floor models.
- Normal body impressions of 1 1/2" or less in all sleeping areas.
- Damage caused by improper support (e.g., weak box springs or foundations) or bent border wires.
- Transportation or removal costs of the product.
Products of Sealy Mattress:
Our claim assistance covers all Sealy Mattress products, including:
| Product name |
|---|
| Cocoon™ by Sealy |
| Posturepedic® |
| Posturepedic® Plus |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Sealy Mattress logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Sealy Mattress.