They provide their customers with various options. Since it is a warehouse company. You can become a member of their firm to enjoy various extra benefits of choosing them.
Having your account created on their website can help you in the claiming process to know about the details, status of the claim and much more.
In order to be eligible for the claim, You must be the original purchaser of the product in one of their Costco wholesale stores.
Please carry the original receipt and the defective tire for evaluation to their tire centre to begin the claim.
Costco offers a 5-year / 50,000 miles or until the tire reaches 1.6 mm (2/32 of an inch) or less warranty for passenger, light truck and performance tires even though they offer tires from various brands that have different warranty specifications.
Be noted that you must have handled the tire in the advised way to become eligible for the claim. Parallelly you must have all the mechanical parts of the affected tire in the proper working condition for testing.
At last, Sign their “Costco Wholesale tire adjustment form”.
They have a great customer support team who can guide you in all the queries and concerns from doubt clarification about Costco’s products to helping you in the claim. They have dedicated pages on the website for each type of query and concern.
You can schedule an appointment to evaluate your tire status. You will have to provide your account details for this purpose.
Their service center on the other hand has qualified employees who can explain the problem and suggest you the best solution for the defect.
During the warranty process, Costco Tires may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is five years for all products.
5 years Road Hazard Warranty for all of their tires.
Lifetime maintenance services for their registered members.
Costco Wholesale
P.O. Box 34331
Seattle, WA 98124
Costco tires are very dependable in the warranty claim as they offer great claiming options for their customers. The tires that are eligible under “Road Hazard Failure” includes the tires that have non-repairable punctures, impact damage and that are unserviceable due to cuts. They repair the tires according to established USTMA (United States Tire Manufacturers Association) standards. It is covered for passenger, performance and road truck tires that are bought at their premises. The warranty works on a special credit system of their firm. This warranty does not modify or replace any warranty of the original tire manufacturer on material and workmanship.
The tires may not be eligible for the claim if they have specific issues in the claim. This includes damage or failure due to accident, vandalism, commercial use, racing, off-road use, snow chain or studs, rapid or irregular wear and wear from worn or improperly. Tires that are transformed from the vehicle on which it is originally fitted will also be rejected in the claim.
Our claim assistance covers all Costco Tires products, including:
| Product name |
|---|
| Auto & Truck Accessories |
| Motor Oil |
| Garage & Shop Accessories |
| Car Electronics |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Costco Tires logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Costco Tires.