• 11 Aug, 2023

If you are looking for the proper procedure to claim Osprey Packs Warranty. Here it is,

3 Simple Steps for Osprey Packs Warranty Claim:

Step 1:

  • Osprey Packs provides their customers with lifetime warranty periods for all of their products under the “All Mighty Guarantee” plan. The company will repair the defect or damage free of cost.

  • Under the plan, You can claim the warranty in two ways. You will have to submit your warranty claim in the forms for repair or replacement of the product.

  • Both forms ask for all of your personal details like name, address, working email and mobile number, state, city and pin along with product details like pack name & volume, color & frame size, PR/PO number and description of the issues/ description of part respectively. You must also upload the necessary photos of the product.

Step 2:

  • You will have to bear the shipping of the pack to Osprey Packs. They always recommend using a shipping method that provides you with a tracking number which will help you in being informed.

  • They will then do the needful in the product and ship it back to you with no charge from your side. Make sure your packing is clean and hygienic as their repair team is highly health concerned.

  • Since Osprey Packs provide a lifetime warranty, They face large demands in the warranty claim. This makes them not have an assured turnout time. This might even be up to 8 weeks in the peak season time.

Step 3:

  • Osprey Packs provides their customers with extraordinary services that strive hard to guide and support them by all means. They can guide you in product registration, repair, return, ordering & tracking, updates and a myriad of other necessary details.

  • They have well-written FAQs on their website that provide you with answers to most of your common concerns and questions.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon - Fri: 8 AM - 5 PM (MT)

Contact Address

800 N. Park St.,
Cortez, CO,
United States

What is covered under the Osprey Packs Warranty?

The uniqueness of Osprey Packs’s All Mighty Guarantee policy is that it allows any customer to apply for a claim without restrictions. They will be more than happy to repair or replace any kind of functional damage or defect. They proudly stand behind their promise and will try hard to help you with any of your claims.

  • Lifetime warranty for all of their products.

What is NOT covered under the Osprey Packs Warranty?

They also provide their customers with an outline of what will not be covered under the claim. This includes size and fit issues, change of preference after purchase, cosmetic wear & tear, lost or stolen packs, any repair/replacement that is previously made by a third party along with claims that are not covered under their program packs and Hydraulics Reservoirs.

About Osprey Packs

Osprey Packs officially known as Osprey Packs Packs, Inc is a famous outdoor backpacks manufacturer from America established way back in 1974. Since then, They have evolved to be one of the most loved brands in the country. Each of their products is carefully designed and produced to provide extreme comfort to their customers in their travel. Innovation, integrity, quality, respect, and stewardship are the core values of the company. They are missioned at relentlessly innovating to ease the journey and inspire adventure for their beloved customers!

Products of Osprey Packs

Trail Running Packs Mountain Biking Packs Kids Packs Child Carriers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Osprey Packs logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Osprey Packs.