• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Osprey Packs warranty claim assistance in one click!

3 Simple Steps for Osprey Packs Warranty Claim:

Step 1:

  • The customer support center is your closest resource for making a successful warranty claim. You can find solutions to the problems you're experiencing on the contact page, as all information is readily available.

  • An account must be created for repair or replacement purposes. Providing your name, password, and date of birth is sufficient for the account creation process.

Step 2:

  • Osprey will not prohibit you from returning the products purchased from the official website or by phone and you need to return them within thirty days from the receiving date of the products.

  • The refund is credited within 7-10 business days only if the returned items are in brand new, unused condition, with all hang tags and packaging intact. 

Step 3:

  • Osprey Packs provides its customers with extraordinary services that strive hard to guide and support them by all means. They can guide you in product registration, repair, return, ordering and tracking, updates, and a myriad of other necessary details.

  • They have well-written FAQs on their website that provide you with answers to most of your common concerns and questions.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 5pm(MST)

Contact Address

800 N. Park Street,
Cortez, CO-81321,

Useful Links:

What is covered under the Osprey Packs Warranty?

During the guarantee period, Osprey will address any damage or defect, regardless of the reason, at no cost. If they cannot perform a functional repair on your pack, they will gladly provide a replacement.

  • 5-year guarantee on RAPTOR PRO, and SOELDEN | SOPRIS PRO


What is NOT covered under the Osprey Packs Warranty?

The warranty does not extend to cosmetic wear and tear, loss or theft of packs, or damages resulting from accidents, abuse, or acts of nature.

About Osprey Packs

Osprey Packs officially known as Osprey Packs Packs, Inc is a famous outdoor backpacks manufacturer from America established way back in 1974. Since then, They have evolved to be one of the most loved brands in the country. Each of their products is carefully designed and produced to provide extreme comfort to their customers in their travel. Innovation, integrity, quality, respect, and stewardship are the core values of the company. They are missioned at relentlessly innovating to ease the journey and inspire adventure for their beloved customers!

Products of Osprey Packs

Duffel Bags Hiking Packs Mountain Biking Packs Kids Packs Trail Running Packs

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Osprey Packs logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Osprey Packs.