3 Simple Steps for Seagate Warranty Claim

Step 1:

• Seagate provides a straightforward option for their customers to claim a warranty for their products.

• Navigate to the warranty and replacement page, where you can check the warranty validation of your products by entering the serial number and country.

• Once you confirm that your product is within the warranty period, claim your warranty by tapping the “Start Claim” button located just below the page.

• Then choose the “end users” option and follow the steps provided to successfully submit the warranty claim.
  

Step 2:

• You need to furnish basic details such as name, email address, phone number, address, and serial number of the product.

• The experts from Seagate will provide you a return order number which you will need to use while returning the products.
  

• Products must be returned to Seagate, either in their original packaging or packaging with proper protective techniques, and then shipped to Seagate directly or to an authorized dealer.

• After the verification process, Seagate will replace your product with a functionally equivalent one without any charge.

• Also, note that the company will pay for sending you the replaced products. However, you are responsible for the products sent by you to the company.
  

Step 3:

• Seagate has a separate page to aid you with the support you need. You can look for the assistance you need regarding warranty claims, returns, or any other support inquiries.

• They also have a live chat feature that allows you to receive immediate responses from Seagate's team of experts.

• During the warranty process, Seagate may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1, 2, 3, or 5 years.
  

Seagate Warranty Period:

• 1-Year Warranty - Controllers

• 2-Year Warranty - Retail Products, excluding accessories.

• 3-Year Warranty - Notebook Storage & Desktop Storage Drives

• 3-Year Warranty - Consumer Electronics Drives, excluding IronWolf Pro and SkyHawk AI Drives.

• 5-Year Warranty - Nearline Drives, excluding Constellation CS, Terascale HDD, or Archive HDD

• 5-Year Warranty - Mission Critical Products.