3 Simple Steps for Asus Warranty Claim

Step 1:

• To initiate the Asus warranty claim, first, you need to request an RMA number by providing the serial number of your product.

• Once you obtain the RMA number, get the shipping label along with the tracking number by providing the RMA number and choosing the appropriate shipping method.

• Now you will need to ship the products to the service center mentioned in the RMA. It is important to note that Asus doesn’t require the returns to be in their original packaging.

• However, the company doesn’t warrant any damages during the shipment. So you need to pack the products with due attention.
  

Step 2:

• For quick identification of your issues, the RMA number and the shipping label have to be mentioned and attached outside the box.

• Note that the RMA number is valid only for 30 days from its issuance. You have to ship the product within that period.

• The company has excellent and skilled technicians to offer free technical support if your products are found to be defective and still under the warranty window. 
  

Step 3:

• Please note that sending products to their repair center doesn’t mean that the repair will be done free of charge.

• They will verify the products upon return and verify their warranty period and your requests. If they find the product ineligible, the request will automatically be considered as “out of warranty”.
  

• Asus has a dedicated and diversified support team to address all their customers’s issues. You can simply contact them through any of the media, such as email, contact form, or call at your convenience.

• During the warranty process, Asus may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1 year, 2 years, or 3 years.
  

Asus Warranty Period:

• Asus offers a 12-month warranty on notebooks, desktops, and all-in-one PCs

• Asus projectors come with a 24-month warranty

• Asus provides a 36-month warranty on LCD monitors, networking equipment, motherboards, and graphics cards