3 Simple Steps for Burton Snowboards Warranty Claim

Step 1:

• There are two ways to start a warranty claim: either by returning the product to the store where you purchased it or by filling out the online form and sending it to them. 
  

• Shipping fees will be your responsibility. In the form, please provide your personal information, details about the product, shipping, and contact information.

• By registering with your email, you'll not only receive the latest promotions but also warranty information and more.
  

Step 2:

• Items can be returned to Burton only if they were bought directly from Burton, either via the official website or at a Burton-owned flagship store.

• If you purchased Burton products from other retailers, you'll need to refer to their individual return and refund policies.
  

• You will receive a full refund for the merchandise's cost to the original form of payment within 7 to 14 days after Burton receives your return. 
  

• It may take up to 30 days to reflect on your credit card statement. All items must be returned to the country where the purchase was made.

• The duration of the repair turnaround time depends on the type of repair. Normally, their standard repair turnaround time is 3-4 weeks, but it may be longer during their busy winter season.

Step 3:

• Customer support can address most of the inquiries posed by clients, providing information about their shipping policies, returns, and exchanges, as well as warranty details.
  

• Contact them through email, live chat, direct call, or by going to a nearby store. Make sure to retain the manuals that offer instructions on how to use boots and snowboards.

Burton Snowboards Warranty Period:

• Burton offers a one-year warranty on their boots, bindings, helmets, and goggles.

• Burton snowboards come with a three-year warranty period.

• Additionally, Burton offers a lifetime warranty on their apparel, outerwear, gloves, bags, and baseplates.