Your name, email, address, postal code, city, country, gender, and date of birth have to be submitted for registration. If a warranty claim arises, the SCOTT bicycle must be submitted to an authorized SCOTT dealer.
The warranty period is shortened to three years if the SCOTT bicycle does not undergo annual servicing by an authorized SCOTT dealer.
For returns initiated within 30 days from the order date, SCOTT will not charge the return shipment fee of $6.95. Returns processed between 31-90 days from the order date will have the $6.95 fee deducted from their refund amount.
Kindly return the product in its original packaging, ensuring all documents, tags, and/or product labels are included. Please mark the item you intend to return on the return note and indicate the reason for the return. Place the product along with the return note into the box and seal it securely.
Upon completing the form, you will have the option to generate and print a return shipping label. Additionally, the label will be sent to you via email for your convenience.
If you have any inquiries, concerns, or warranty-related issues regarding your product, please refer to the FAQs or reach out to your local Dealer, who should be your initial point of contact.
5-year guarantee on bicycle frames and rear ends
2738 Parleys Way,
Salt Lake City, Utah-84109,
USA.
The manufacturer's warranty is solely applicable to the original purchaser of a SCOTT bicycle who has acquired it from an authorized SCOTT dealer. The warranty is valid only if the bicycle is registered to the initial buyer on the official website within ten days of purchase.
The manufacturer's warranty does not cover normal wear and tear, damage resulting from accidents or excessive force applied to the SCOTT bicycle, corrosion, improper maintenance, incorrect assembly, the use of unsuitable components or accessories, as well as cosmetic defects. Additionally, the warranty does not extend to SCOTT bicycles utilized in rental shops.
Our claim assistance covers all SCOTT Sports products, including:
| Product name |
|---|
| Road Bikes |
| Mountain Bikes |
| Helmets |
| Goggles |
| Sunglasses |
| Jackets |
| Pants |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of SCOTT Sports logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of SCOTT Sports.