Your name, email, address, postal code, city, country, gender, and date of birth have to be submitted for registration. If a warranty claim arises, the SCOTT bicycle must be submitted to an authorized SCOTT dealer.
The warranty period is shortened to three years if the SCOTT bicycle does not undergo annual servicing by an authorized SCOTT dealer.
For returns initiated within 30 days from the order date, SCOTT will not charge the return shipment fee of $6.95. Returns processed between 31-90 days from the order date will have the $6.95 fee deducted from their refund amount.
Kindly return the product in its original packaging, ensuring all documents, tags, and/or product labels are included. Please mark the item you intend to return on the return note and indicate the reason for the return. Place the product along with the return note into the box and seal it securely.
Upon completing the form, you will have the option to generate and print a return shipping label. Additionally, the label will be sent to you via email for your convenience.
If you have any inquiries, concerns, or warranty-related issues regarding your product, please refer to the FAQs or reach out to your local Dealer, who should be your initial point of contact.
During the warranty process, SCOTT Sports may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
2738 Parleys Way,
Salt Lake City, Utah-84109,
USA.
If you have trouble contacting SCOTT Sports, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The manufacturer's warranty is solely applicable to the original purchaser of a SCOTT bicycle who has acquired it from an authorized SCOTT dealer. The warranty is valid only if the bicycle is registered to the initial buyer on the official website within ten days of purchase.
5-year guarantee on bicycle frames and rear ends
The manufacturer's warranty does not cover normal wear and tear, damage resulting from accidents or excessive force applied to the SCOTT bicycle, corrosion, improper maintenance, incorrect assembly, the use of unsuitable components or accessories, as well as cosmetic defects. Additionally, the warranty does not extend to SCOTT bicycles utilized in rental shops.
SCOTT Sports is a manufacturer of bicycles, winter equipment, motorsports gear, and sportswear. The company's headquarters are located in Givisiez, Switzerland, with branches spanning across Europe, the United States, South Africa, and India. In 1970, SCOTT made its mark in the motocross goggles market by introducing the first-ever motocross-specific goggles. Later on, they expanded their product line to include motocross boots, grips, and accessories. In 1989, SCOTT made a significant contribution to cycling history with the introduction of the aerodynamic handlebar. This innovation, designed by Charley French, played a pivotal role in American Greg Lemond's victory at the 1989 Tour de France.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of SCOTT Sports logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of SCOTT Sports.