3 Simple Steps for Sauber Vacuum Cleaners Warranty Claim

Step 1:

• To register or make a warranty claim, getting in touch with customer support is a straightforward process. It can be done by submitting a request.
  

• The request form contains email, phone number, name, order inquiry, and subject, with optional fields such as products and file attachments. 
  

Step 2:

• Following the Competition and Consumer Act 2010, options such as a refund, repair, or exchange are available when you provide proof of purchase or equivalent documents. The choice is solely based on the product that you return.

• Consumers who have changed their minds have thirty days from the purchase date to initiate the return at their own cost to receive a full refund.

• Ensure that the products are unopened and still in their original packaging prior to returning.

• They strive to complete the refund processing within 7 business days of approval.
  

Step 3:

• Sauber vacuum cleaners will not accept products purchased online that are about to be returned without prior written confirmation from the customer service team.

• Kindly make your online purchase selections thoughtfully, as a refund may not be granted for a change of mind.

• Repairs, refunds, or exchanges will only be accommodated if the goods are deemed faulty or unsuitable for their intended purpose.

• During the warranty process, Sauber Vacuum Cleaners may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has a warranty period of different lengths.
  

Sauber Vacuum Cleaners Warranty Period:

• Sauber Vacuum Cleaners offers a 1-year warranty on the Pro carpet shampooer

• Sauber Vacuum Cleaners provides a 2-year warranty on a Technic stick vacuum, Pro Pets bagless vacuum, and Pro Pets bagged vacuum