3 Simple Steps for Sanitaire Warranty Claim:

Step 1:

  • Advantages such as order placement, checking order history, and tracking can be accessed once you have or create an account. Please submit your name, email, and password.

  • You come to know about their offers, new products, and information from the industry through email newsletters after the account is created.

Step 2:

  • You cannot return the product to them unless you have any defects or differences in the products. You must send the products with the return authorization number provided by the customer service team and products should arrive within 45 days from the date of shipment.

  • Only products that are in their original, fully functional state, which includes the original packaging, accessories, documentation, and so forth, are eligible for returns.

Step 3:

  • Customer service has two options to contact them, either over the phone or by email through the given form. They take one business day to answer your email.

  • Take a moment to explore their Frequently Asked Questions (FAQs) section, where you can discover numerous solutions to common questions before reaching out to their support team.

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Phone Number


Mon-Fri: 9am - 8:30pm (ET)

Contact Address

PO Box 3900,
Peoria, Illinois-61612,

What is covered under the Sanitaire Warranty?

The Sanitaire limited warranty for your vacuum ensures that your product is free from material and workmanship defects during normal use for the specified number of years, commencing from the date of purchase, as indicated in your owner's manual. In order to obtain warranty service, you are required to return the faulty vacuum cleaner or the defective part, along with proof of your purchase, to any authorized Sanitaire warranty station.

  • 1 or 2-year warranty against defects in material and workmanship in normal use

What is NOT covered under the Sanitaire Warranty?

The warranty does not cover replacement parts that naturally wear out during regular use, including bumpers, filters, bristle strips, bags, belts, light bulbs, and hoses. It also excludes damages or malfunctions resulting from negligence, abuse, or usage that don't align with the guidelines provided in the Owner's Guide. Additionally, any defects or damages arising from unauthorized servicing are not covered. Sanitaire will, at its discretion, either repair or replace a defective cleaner or its components covered by this warranty. It's important to note that as a standard warranty policy, Sanitaire does not offer refunds for the consumer's purchase price.

About Sanitaire

Since 1972, Sanitaire has held a prominent position as a trailblazer and frontrunner in the commercial vacuum industry. Sanitaire's portable machines are renowned for delivering outstanding performance, durability, productivity, and cost-effectiveness for cleaning experts across various sectors, including education, hospitality, healthcare, and office environments. Their extensive range of products includes upright, backpack, and canister vacuums, as well as floor machines, carpet extractors, air movers, and accompanying accessories. It's worth noting that Sanitaire is under the ownership of BISSELL Homecare, Inc.

Products of Sanitaire

Upright Vacuums Filters Belts Bags Power Cords Carpet Extractors Air Movers Floor Machines Sweepers Air Purifiers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Sanitaire logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Sanitaire.