Johnny Vac provides you with the warranty form to register your products. Without registering, you can't proceed further, so kindly fill it in by providing the crucial details.
The form includes fields for your name, residential address, retail store, serial and model numbers, and the purchase date.
In order to qualify for a return, your item should remain in an unused state and maintain the same condition as when you initially received it. Additionally, it must be enclosed in its original packaging. You have the flexibility to return the products within a thirty-day window from the date of purchase.
After your return has been received and thoroughly examined, you will receive an email notification confirming the receipt of your returned item. This email will also include information regarding the approval or rejection of your refund request.
The refund amount will be credited to the credit card or original method of payment if they are approved.
You can establish contact with the customer support team through multiple means. You have the option to visit their office in person, contact them via phone, or get in touch with them through email.
As you scroll down, you'll come across a form that provides an alternative way to get in touch with them.
During the warranty process, Johnny Vac may offer one of the following solutions: a warranty replacement or warranty service. The warranty period can be 2, 3, or 10 years.
2-year warranty on commercial and industrial products
3-year warranty on residential products
10-year warranty on residential central vacuums
For further info, Kindly Get in touch with Johnny Vac via this email.
[email protected]8581 Place Marien,
Montreal-East, QC-H1B 5W6,
Canada.
If you are having trouble contacting Johnny Vac, submit a claim here.
The warranty encompasses both parts and labor. Upon presenting your invoice, the retailer will strive to expedite the repair process. It's important to be aware that transportation fees are not included, and the product must have been used correctly.
The warranty will become invalid if the product is used excessively or inadequately, if there is intentional or accidental damage to internal and/or external components, or if recommended periodic maintenance, such as a filter or bag replacement, is not performed.
Our claim assistance covers all Johnny Vac products, including:
| Product name |
|---|
| Stick Vacuums |
| Central Vacuums |
| Robot Vacuums |
| Canister Vacuums |
| Dry Vacuums |
| Wet and Dry Vacuums |
| Upright Vacuums |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Johnny Vac logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Johnny Vac.