• 06 Nov, 2023

The following steps will help you claim the warranty for Johnny Vac products.

3 Simple Steps for Johnny Vac Warranty Claim:

Step 1:

  • Johnny Vac provides you with the warranty form to register your products. Without registering, you can't proceed further, so kindly fill it in by providing the crucial details.

  • The form includes fields for your name, residential address, retail store, serial and model numbers, and the purchase date.

Step 2:

  • In order to qualify for a return, your item should remain in an unused state and maintain the same condition as when you initially received it. Additionally, it must be enclosed in its original packaging. You have the flexibility to return the products within a thirty-day window from the date of purchase.

  • After your return has been received and thoroughly examined, you will receive an email notification confirming the receipt of your returned item. This email will also include information regarding the approval or rejection of your refund request.

  • The refund amount will be credited to the credit card or original method of payment if they are approved.

Step 3:

  • You can establish contact with the customer support team through multiple means. You have the option to visit their office in person, contact them via phone, or get in touch with them through email.

  • As you scroll down, you'll come across a form that provides an alternative way to get in touch with them.

Email Support

info@johnnyvac.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-800-361-2043

Mon-Thu: 8am - 5pm, Fri: 8am - 4pm

Contact Address

8581 Place Marien,
Montreal-East, QC-H1B 5W6,
Canada.

What is covered under the Johnny Vac Warranty?

The warranty encompasses both parts and labor. Upon presenting your invoice, the retailer will strive to expedite the repair process. It's important to be aware that transportation fees are not included, and the product must have been used correctly.

  • 2-year warranty on commercial and industrial products

  • 3-year warranty on residential products

  • 10-year warranty on residential central vacuums

What is NOT covered under the Johnny Vac Warranty?

The warranty will become invalid if the product is used excessively or inadequately, if there is intentional or accidental damage to internal and/or external components, or if recommended periodic maintenance, such as a filter or bag replacement, is not performed.

About Johnny Vac

Johnny Vac is guided by the belief that top-quality products should be accessible to everyone. This principle shapes their approach as they offer their customers the finest janitorial solutions tailored to their requirements. Their mission is straightforward: to deliver the most superior cleaning products to their customers at the most competitive prices. Today, a dedicated team is committed to upholding its vision and principles, enabling them to continually exceed expectations. The advent of technological advancements and the rise of online transactions have compelled them to diversify and align with market demands.

Products of Johnny Vac

Stick Vacuums Central Vacuums Robot Vacuums Canister Vacuums Dry Vacuums Wet and Dry Vacuums Upright Vacuums

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Johnny Vac logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Johnny Vac.