3 Simple Steps for Samsung Warranty Claim:

Step 1:

  • Creating a Samsung account can help you in many ways. It makes your user experience great by being the one place to store all your product details, history of purchase and much more. It can also help you control your smart devices through the account.

  • You can easily sign in using your email address or directly through your Google account to access the above-mentioned benefits.

  • Since Samsung is a world-famous company and deals with various products in different fields, They have and maintain dedicated warranty plans for each of their products.

  • During the warranty process, Samsung may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year, 2-year, 3-year, or 5-year warranty period.

Step 2:

  • It is always good to check your warranty status and other necessary details before applying for the claim. Their support provides you with a dedicated page to check your warranty status by providing unique details of your product.

  • You must register your product immediately after buying their product. The user account is mandatory for this purpose. You will have to provide proof of purchase, personal details and other necessary product details for the purpose. This will help you in the claim process.

  • You can initiate a claim request through your Samsung account or find a service center near you. Their team will begin the process by evaluating your product and update you about the possibilities of the claim. They also provide you the options for checking the repair status on your account.

  • Samsung also has paid plans for your warranty that provide you with extra benefits than the basic plan you will get with the product.

Step 3:

  • Samsung provides their customers with diverse customer support for each of their products in various fields. This will help you in getting quicker responses and resolve your issue as soon as possible.

  • Additionally, They have strong chat support, order help, product help and also maintain a community to share your thoughts along with an opinion page to provide your valuable insights.

Email Support

support@samsung.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-800-726-7864

Mon-Sun: 8 AM - 12 PM (EST)

Chat or Submit a Claim

If you have trouble contacting Samsung, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Samsung Warranty?

Products sold by Samsung always warrant all types of manufacturing defects you could face in workmanship and materials within the defined warranty period only to the original purchaser as they can only claim for the product. They will repair or replace the product according to the situation when it is defective even though using it according to their manual instructions. It will be free of cost when you submit necessary proofs from your side like sales receipt, model number and serial number.

  • 14-Day Return Policy.

  • 12-Month Warranty Period For TV & AV.

  • 12 to 24-Month Warranty Period For Mobile Devices Depending On The Product.

  • 12 to 24-Month Warranty Period For Home Appliances Depending On The Product.

  • 12 to 36-Month Warranty Period For Computing Devices Depending On The Product.

  • 24 to 36-Month Warranty Period For Display.

  • 60-Month Warranty Period For SSD.

  • Samsung Care+ Extended Warranty.

What is NOT covered under the Samsung Warranty?

Samsung always eliminates claims that are inappropriate to their warranty plans. As per the procedure, Installation, support and usage explanation expenses; incomplete information on the warranty certificate; expiry in period; products have altered or removed serial numbers and unauthorized modification may or may not be from unauthorized sources are not covered by any warranty. Also, Damages due to external sources; cosmetic damage in general; improper operation or use; impact; fissures; scratches; residues of sweat, water, or food inside the unit; ineffective shipping or transportation; accidents like voltage fluctuations, fire, water, sand insects, vandalism or Acts of God. Please note that claims for cassettes, accessories, remote controls, batteries, speakers, needless and plastic or cosmetic parts automatically go void.

About Samsung

Samsung Group, commonly known as Samsung is a brand that is loved around the world for its cutting-edge technology and innovative products. With a strong hold on every field Samsung step in, It is evolving every day to provide its customers with products that are dependant and durable. Its commitment to design, quality, and user experience has earned the trust and loyalty of millions of customers worldwide. Being a giant in the industry, They remain a role model for many startups in the technology field. Constantly adapting to the latest trends and technology has helped them create a strong empire.

Products of Samsung

Home Appliances Microwave Ovens Dishwashers Vacuum Cooktops Refrigerators Mobile Devices Smartphones Tablets Monitors Watches Galaxy Buds TVs & AVs PC & Office

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Samsung logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Samsung.