Creating a Samsung account can help you in many ways. It makes your user experience great by being the one place to store all your product details, history of purchase and much more. It can also help you control your smart devices through the account.
You can easily sign in using your email address or directly through your Google account to access the above-mentioned benefits.
Since Samsung is a world-famous company and deals with various products in different fields, They have and maintain dedicated warranty plans for each of their products.
During the warranty process, Samsung may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year, 2-year, 3-year, or 5-year warranty period.
It is always good to check your warranty status and other necessary details before applying for the Samsung warranty claim. Their support provides you with a dedicated page to check your warranty status by providing unique details of your product.
You must register your product immediately after buying their product. The user account is mandatory for this purpose. You will have to provide proof of purchase, personal details, and other necessary product details for the purpose. This will help you in the claim process.
You can initiate a Samsung warranty claim request through your Samsung account or find a service center near you. Their team will begin the process by evaluating your product and updating you about the possibilities of the claim. They also provide you the options for checking the repair status on your account.
Samsung also has paid plans for your warranty that provide you with extra benefits than the basic plan you will get with the product.
Samsung provides their customers with diverse customer support for each of their products in various fields. This will help you in getting quicker responses and resolve your issue as soon as possible. The contact information for the customer support team will be visible as you scroll down. They will assist you in claiming the Samsung warranty.
Additionally, They have strong chat support, order help, product help and also maintain a community to share your thoughts along with an opinion page to provide your valuable insights.
Their customer support team members are knowledgeable about processing Samsung phone warranty claims.
Samsung has a 14-day return policy and offers a 12-month warranty for TV and AV products
Mobile devices, home appliances, and computing devices come with a warranty period of 12 to 24 months, depending on the product, while displays have a 12 to 36-month warranty
SSDs are covered for 60 months, and Samsung Care+ provides an extended warranty option
For further info, Kindly Get in touch with Samsung via this email.
USA: [email protected]Mon-Sun 8am - 12am (EST)
UK: +44-033-3000-0333Mon-Fri 8am - 8pm, Sat-Sun 9am - 6pm
Canada: +1-800-726-7864Mon-Sun 9am - 9pm (EST)
Australia: +61-1300-362-603Mon-Sun 8am - 8pm (AEST)
India: 1-800-5-726-7864Mon-Sun 8am - 8pm
Ireland: +353-0818-717-100Mon-Fri 8am - 8pm, Sat-Sun 9am - 6pm
Germany: +49-0800-72-678-64Mon-Sat 9am - 6pm
UAE: +971-800-7267864Mon-Sun 9am - 7pm
Singapore: +65-1800-4252997Mon-Sun 9am - 6pm
Malaysia: +60-1-800-88-9999USA: 85 Challenger Rd , #6th, Ridgefield Park, New Jersey - 07660
UK: 2000 Hillswood Drive, Chertsey, Surrey - KT16 0RS
Canada: 2050 Derry Road West, Mississauga, ON - L5N 0B9
Australia: 3 Murray Rose Ave, Sydney Olympic Park, NSW - 2127
India: 6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001
Ireland: M50 Business Park, Ballymount Road Upper Dublin - D12
Germany: Kolner Str. 12, D-65760, Eschborn
UAE: No. 207, Bldg. A4, Business Park, P.O. Box 114885, Dubai World Central, Dubai
Sinagpore: 30 Pasir Panjang Rd, #16-31/32, Sinagpore - 117440
Malaysia: 3, Jalan Bangsar, KL Eco City, Kuala Lumpur - 59200
If you have trouble contacting Samsung, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Products sold by Samsung always warrant all types of manufacturing defects you could face in workmanship and materials within the defined warranty period only to the original purchaser as they can only claim for the product. They will repair or replace the product according to the situation when it is defective even though using it according to their manual instructions. It will be free of cost when you submit necessary proofs from your side like sales receipt, model number, and serial number.
If you encounter issues with your Samsung refrigerator, such as not cooling, leaking water, making noise, not making ice, not defrosting, experiencing uneven temperatures, or causing food spoilage; or if your Samsung TV displays lines, dots, or spots on the screen, has no picture or a black screen, freezes images, appears blurry, or has an overly bright screen; or if your Samsung washer has a water pump issue during the spin cycle, bleach spotting, trips the circuit breaker, leaves water in the detergent dispenser after each wash, leaves streaks on fabrics, leaks during the rinse cycle, stops mid-spin, or won’t start; or if your Samsung smartphone won’t turn on, overheats, suffers from water damage, has a non-responsive touch screen, or experiences Bluetooth issues, and these problems persist despite troubleshooting, the devices or home appliances will be serviced or repaired after you contact the customer support team. Additionally, issues like a non-functioning ice maker, TV remote, soundbar, tablet that won’t turn on, or a phone with a black screen will also be addressed under Samsung’s repair or service policies.
Samsung consistently eliminates claims that do not align with their warranty plans. As per the procedure, expenses related to installation, support, and usage explanations; incomplete warranty certificate information; expired warranty periods; products with altered or removed serial numbers; and unauthorized modifications, whether from unauthorized sources or not, are not covered by any warranty. Additionally, damages from external sources, cosmetic damage, improper operation or use, impacts, fissures, scratches, residues of sweat, water, or food inside the unit, ineffective shipping or transportation, and accidents like voltage fluctuations, fire, water, sand, insects, vandalism, or Acts of God are not covered. Claims for cassettes, accessories, remote controls, batteries, speakers, needles, and plastic or cosmetic parts are automatically voided.
Claims are also void if the customer does not present a copy of the purchase invoice, if the warranty certificate information is incomplete or altered, or if the product is not currently sold in the customer's country. Additionally, if there is a severe difference in product specifications or if the service environment differs, such as bandwidth or voltage, repair is not available.
Our claim assistance covers all Samsung products, including:
| Product name |
|---|
| Home Appliances |
| Bespoke Counter Depth 4-Door Flex™ Refrigerator (23 cu. ft.) |
| Bespoke 4-Door French Door Refrigerator (23 cu. ft.) |
| 25 cu. ft. 33" 3-Door French Door Refrigerator |
| 26.7 cu. ft. Large Capacity Side-by-Side Refrigerator |
| 31 cu. ft. Mega Capacity 4-Door French Door Refrigerator |
| Galaxy Smartphones |
| Galaxy S24 Series |
| Galaxy Z Fold6 |
| Galaxy Z Flip6 |
| Galaxy S24 FE |
| Galaxy A Series |
| Galaxy Buds |
| Galaxy Buds3 Pro |
| Galaxy Buds3 |
| Galaxy Buds2 Pro |
| Galaxy Buds FE |
| Galaxy Books and Laptops |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Samsung logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Samsung.