You can initiate a Samsung warranty claim request through your Samsung account or find a service centre near you.
It is always good to check your warranty status and other necessary details before applying for the Samsung warranty claim.
Their support provides you with a dedicated page to check your warranty status by providing unique details of your product.
You will have to provide proof of purchase, personal details, and other necessary product details for the purpose.
They also provide you the options for checking the repair status on your account.
Creating a Samsung account can help you in many ways. It makes your user experience great by being the one place to store all your product details, history of purchase, and much more.
You can easily sign in using your email address or directly through your Google account to access the above-mentioned benefits.
During the warranty process, Samsung may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year, 2-year, 3-year, or 5-year warranty period.
Samsung provides their customers with diverse customer support for each of their products in various fields.
This will help you in getting quicker responses and resolve your issue as soon as possible.
Additionally, they have strong chat support, order help, product help, and also maintain a community to share your thoughts.
The contact information for the customer support team will be visible as you scroll down.
If your Samsung device or appliance (like a refrigerator, TV, washer, or smartphone) experiences issues—such as not cooling, leaking, display problems, failing to start, or other malfunctions—and troubleshooting doesn’t resolve them, Samsung’s customer support team can arrange for repair or service under warranty.
Samsung has a 14-day return policy and offers a 12-month warranty for TV and AV products
Mobile devices, home appliances, and computing devices come with a warranty period of 12 to 24 months, depending on the product, while displays have a 12 to 36-month warranty
SSDs are covered for 60 months, and Samsung Care+ provides an extended warranty option
Mon-Sun 8am - 12am (EST)
Other Countries
Mon-Fri 8am - 8pm, Sat-Sun 9am - 6pm
Canada:Mon-Sun 9am - 9pm (EST)
Australia:Mon-Sun 8am - 8pm (AEST)
India:Mon-Sun 8am - 8pm
Ireland:Mon-Fri 8am - 8pm, Sat-Sun 9am - 6pm
Germany:Mon-Sat 9am - 6pm
UAE:Mon-Sun 9am - 7pm
Singapore:Mon-Sun 9am - 6pm
Malaysia:85 Challenger Rd , #6th, Ridgefield Park, New Jersey - 07660
Other Countries
2000 Hillswood Drive, Chertsey, Surrey - KT16 0RS
Canada:2050 Derry Road West, Mississauga, ON - L5N 0B9
Australia:3 Murray Rose Ave, Sydney Olympic Park, NSW - 2127
India:6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001
Ireland:M50 Business Park, Ballymount Road Upper Dublin - D12
Germany:Kolner Str. 12, D-65760, Eschborn
UAE:No. 207, Bldg. A4, Business Park, P.O. Box 114885, Dubai World Central, Dubai
Malaysia:3, Jalan Bangsar, KL Eco City, Kuala Lumpur - 59200
If you are having trouble contacting Samsung, submit a claim here.
Samsung warranty is applicable to:
Samsung warranty does not apply to:
Our claim assistance covers all Samsung products, including:
Product name |
---|
Home Appliances |
Bespoke Counter Depth 4-Door Flex™ Refrigerator (23 cu. ft.) |
Bespoke 4-Door French Door Refrigerator (23 cu. ft.) |
25 cu. ft. 33" 3-Door French Door Refrigerator |
26.7 cu. ft. Large Capacity Side-by-Side Refrigerator |
31 cu. ft. Mega Capacity 4-Door French Door Refrigerator |
Galaxy Smartphones |
Galaxy S24 Series |
Galaxy Z Fold6 |
Galaxy Z Flip6 |
Galaxy S24 FE |
Galaxy A Series |
Galaxy Buds |
Galaxy Buds3 Pro |
Galaxy Buds3 |
Galaxy Buds2 Pro |
Galaxy Buds FE |
Galaxy Books and Laptops |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Samsung logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Samsung.