3 Simple Steps for Whirlpool Warranty Claim

Step 1:

  • Start by visiting the official Whirlpool website and register your appliance if you haven’t already.

  • Product registration helps make your Whirlpool warranty claim faster and keeps your details saved.

  • Find your model and serial number (usually inside the door or at the base of the appliance).

  • Use the troubleshooting tool on the website to check if the issue is minor (like a clogged filter or power issue) before starting your claim warranty.

Step 2:

  • If the issue continues, schedule a service through the Whirlpool website or contact customer support.

  • Provide your purchase date to confirm your Whirlpool warranty claim eligibility (usually within 12 months).

  • Whirlpool will connect you with an authorized local technician.

  • For large appliances, a technician is usually sent to your home for inspection and repair under your whirlpool claim.

Step 3:

  • The technician will check the appliance to confirm the issue is covered under warranty.

  • If needed, original Whirlpool parts will be ordered and replaced.

  • Once the repair is done, the service request will be closed officially.

  • Keep your service receipt, as it may include an additional short-term warranty on the repair along with your original warranty claim.

Whirlpool Warranty Period:

  • Whirlpool offers a 30-day return policy with a full refund on major appliance parts and accessories, along with a 60-day return window on major appliances for Whirlpool account holders.

  • Additionally, Whirlpool provides a 1-year warranty on refrigerators, as well as a standard 1-year warranty from the date of purchase for most of its kitchen appliances.

Real Experiences with Whirlpool Warranty Claims:

Typical Processing Time: Based on real customer experience, if you have all the required documents, the warranty claim process typically takes about 7 to 12 days.

Reason for Common Delays: Missing receipts or delays in providing the serial and model numbers can slow down the process and lead to additional communication. Appointment confirmation also affects how quickly the process moves forward.

Helpful Tip to make the claim easier: Keep your original purchase receipt and product details ready. Having the unit available during troubleshooting can help speed up the process.

Required Documents for Your Whirlpool Warranty Claims:

  • A picture of the unit showing the unit's labels

  • A picture of the code between the three prongs on the plug

  • Model Number

  • Serial Number

  • Date of manufacture

  • Place of purchase

How to claim Whirlpool Warranty

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Whirlpool Contact Information:

Email Support

USA:
whirlpool_customerexperience@whirlpool.com

Other Countries

Australia:
arisit@arisit.com
India:
helpdeskindia@whirlpool.com
Ireland:
service_ireland@whirlpool.com
Singapore:
helpdesk.sg@whirlpool.com
Mexico:
servicio@whirpool.com
Belgium:
info.be_en@skechers.com

Phone Number

USA:
+1-866-698-2538

Mon-Fri 8am - 6pm (EST)

Other Countries

UK:
+44-0330-173-6652

Canada:
+1-800-807-6777

Mon-Tue 8am - 6pm, Wed-Fri 9am - 6pm (EST)

Australia:
+61-1300-762-219

Mon-Fri 9am - 5pm (AEST)

India:
080 651 88 888

Ireland:
+353-01-6161777

Germany:
+49-0711-8888-900

Mon-Fri 8am - 6pm, Sat 8am - 4pm

Singapore:
+65-6250-6888

Mon-Fri 9am - 5:30pm

Mexico:
+52 (81) 8329-2100

Italy:
+39-39022030

Contact Address

USA:

553 Benson Road, Benton Harbor, MI 49022

Other Countries

Canada:

200-6750 Century Ave, Mississauga, ON L5N 0B7

Australia:

40-50 Mark Anthony Drive, Dandenong South, VIC 3175

India:

Plot No. A-4 MIDC Ranjangaon, Taluka Shirur, Distt. Pune, Maharashtra 412220

Ireland:

Fonthill Ind. Est., Fonthill Rd, Dublin 22

Singapore:

9 Tampines Grande, #05-21/22 Asia Green, Singapore 528735

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What is covered under the Whirlpool Warranty?

Eligible Coverage

  • Full One-Year Warranty: Coverage for all parts and labor required to correct defects in materials or workmanship for one year from the date of purchase.
  • Major Component Coverage: Specialized extended parts warranties on specific models, such as the magnetron tube in microwaves or the compressor in refrigerators.
  • Genuine Replacement Parts: Use of Factory Specified Parts (FSP) to ensure the appliance continues to meet original safety and performance standards.
  • In-Home Service: For most major appliances, Whirlpool covers the cost of the technician’s travel and labor for repairs performed at the consumer’s residence.
  • Water Filtration Systems: Limited coverage for internal filtration components against manufacturing leaks or cracks.

What is NOT covered under the Whirlpool Warranty?

Exclusions & Limitations

  • Consumable Items: Light bulbs, air filters, and water filters are generally excluded from the hardware warranty after the initial installation.
  • Cosmetic Damage: Scratches, dents, or chips to the appliance finish are only covered if reported within 30 days of the original purchase date.
  • Improper Maintenance: Failures resulting from the use of non-approved cleaners, failure to de-scale, or improper ventilation are not covered.
  • Commercial Usage: The whirlpool warranty is void if the appliance is used in anything other than a single-family residential setting.
  • Pickup and Delivery: For small appliances that do not qualify for in-home service, the consumer is responsible for transporting the unit to the nearest authorized service center.
  • External Factors: Damage from power surges, house fuses, or improper plumbing and gas connections is strictly excluded.

Whirlpool Warranty FAQs

How do I start a Whirlpool warranty claim for a repair?

To file a claim, visit the Whirlpool Service & Support website and select "Schedule Service." You will need your model and serial numbers along with your purchase date. For immediate assistance in the US, call 1-866-698-2538, or in India, call 1800-208-1800 or 080-651-88888.

How can I check my Whirlpool warranty status by serial number?

You can verify your coverage using the Whirlpool Warranty Check tool online. By entering your serial number (found on the rating plate inside the door or on the back of the appliance), the system will confirm the manufacture date and the remaining factory warranty period.

What is the standard warranty for Whirlpool refrigerators?

Most Whirlpool refrigerators come with a 1-year full warranty covering parts and labor. Additionally, many models feature a limited warranty on the sealed refrigeration system (compressor, evaporator, condenser, dryer, and connecting tubing) for the second through fifth years from the date of purchase.

How do I register my Whirlpool appliance for warranty?

You can register your product through the Whirlpool registration page or via the Whirlpool app. Registration is essential for receiving safety notifications and ensures your warranty start date is based on your actual purchase date rather than the manufacturing date.

Does the Whirlpool warranty cover the compressor or motor specifically?

Yes, but coverage varies by product. Many refrigerators have a 5-year limited warranty on the compressor (sealed system). Many washing machines feature extended coverage on the drive motor or gearcase for up to 5 or 10 years, depending on the specific model and region.

What information is needed to verify a Whirlpool warranty in USA?

To verify a Whirlpool appliance warranty in the USA, you need the model number, serial number, and proof of purchase (showing retailer name/address and purchase date)

What does the Whirlpool 1-year limited warranty exclude?

The standard warranty does not cover cosmetic damage (scratches/dents), damage from improper installation, unauthorized repairs, or use in commercial settings. It also excludes consumable parts like water filters (which typically have a 30-day limited warranty) and light bulbs.

How do I find the model and serial number on my Whirlpool appliance?

For washing machines, the sticker is usually under the lid or on the back. For refrigerators, check the interior side wall or behind the crisper drawer. For dishwashers, it is typically located on the right or left-hand side of the inner door frame.

Is a service fee required for a Whirlpool warranty repair?

If the appliance is within its first year of full warranty, Whirlpool typically covers the diagnostic fee, parts, and labor. However, if you are in the "parts-only" phase of an extended warranty (e.g., years 2–5 for a compressor), you may be responsible for the service call fee and labor costs.

Can I buy an extended warranty for my Whirlpool appliance?

Yes, Whirlpool offers Service Plans (Extended Warranties) that can be purchased before the original 1-year manufacturer warranty expires. These plans cover 100% of parts and labor for mechanical breakdowns and often include a "no-lemon" guarantee.

Products of Whirlpool:

Our complete claim assistance covers all Whirlpool products, including:

Product name
Refrigeration
French Door Refrigerators
Side-by-Side Refrigerators
Top Freezer Refrigerators
Bottom Freezer Refrigerators
Compact Refrigerators
Beverage & Wine Centers
Cooking Appliances
Ranges
Wall Ovens
Cooktops
Microwaves
Range Hoods
Dishwashing
Built-In Dishwashers
Portable Dishwashers
Compact Dishwashers
Laundry Appliances
Top Load Washers
Front Load Washers
Dryers
Washer Dryer Combos
Laundry Centers

Contact Our Claim Experts

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Whirlpool logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Whirlpool.