Step 1:

  • You can access the live chat feature by clicking on the chat symbol located in the bottom right corner of the screen to reach the customer support team to initiate the Salter warranty claim.

  • If you have any queries related to Salter Scales, you can contact customer support using emails or by walking into any one of the service centers listed.

  • During the warranty process, Salter may provide you with one of the following solutions: either a warranty replacement or warranty service during the 12-month warranty period.

Step 2:

  • The seller should be informed about returning the product within 14 days from the delivery date if you do not like or require it.

  • An additional 14 days are allotted to complete the return, adhering to the rules and regulations.

  • The reimbursement will be initiated within 14 days of the receipt of the returned goods.

  • However, a refund will only be issued if diligent measures have been taken to guarantee the secure and intact return of the item.

Step 3:

  • Salter provides you with a 30-day window from the purchase date to register your product for the extended guarantee plan.

  • Registration also unlocks the full potential of your new Salter product for optimal enjoyment and functionality.

  • Except for two fields, all other fields are considered mandatory to be filled out.

  • The required fields include your personal information, product details, and proof of purchase. Among these, your proof of purchase is the most important.

Salter Warranty Period:

  • Salter provides a 12-month standard guarantee on its products

Salter Contact Information:

Email Support

[email protected]

Contact Address

Manor Mill, Victoria Street,
Manchester-OL9 0DD, United Kingdom.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Salter warranty hassle-free.

What is covered under the Salter Warranty?

Salter warranty covers:

  • Domestic usage
  • Refund
  • Repair or replacement

What is NOT covered under the Salter Warranty?

Salter will be invalid:

  • Normal wear and tear
  • Consumables such as plugs and fuses

Products of Salter:

Our claim assistance covers all Salter products, including:

Product name
Air Fryers
DuoWave 2-in-1 Air Fryer & Microwave - 26L
Dual-View Pro Air Fryer - 7.6L
Compact Hot Air Fryer - 2L
Fuzion Dual Air Fryer - 8L
XXL Hot Air Fryer - 8L
Hand Blenders
Cosmos Hand Blender
Marino Hand Blenders
Juicers
4-in-1 Juicer and Blender Set
Electric Citrus Juicer
Electric Citrus Juicer and Metal Straws
Coffee Machines
2-in-1 Iced Coffee Maker with Travel Mug
and Plastic Cup
Manual Espresso Machine With Milk Frother
Professional Espirista Coffee Machine

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Salter logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Salter.